Smile: Loyalty & Rewards
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I have been using them for about 2 years now. Everything has been amazing with them so far. I just wish they had a built in SMS system as I have also been using Fivestars.com. Currently have over 10,000 customers phone numbers with points accumulated but no way of truly integrating all this into one single system.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this! 🙌
Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.
Thank you so much for the review and 5 stars! We're so happy to hear our Support team was able to help out! 😄
Great app!! very easy to use with Shopify!! Will recommend to everyone!
Great app! Very easy to install and did a great job increasing my revenue by growing 'loyalty' members. Thank you Sweet Tooth!
the program isnt working for me and i dont know why
Really nice and user friendly app, also recommends a program based on my store. Maggie from the live chat customer support was very helpful, still need to check how this will work with my customers. It would have been perfect if the text in the launcher can be edited in the free plan though.
Thank you for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :) We're glad you had a positive experience chatting with our support team too!
We are preparing to launch this feature with our SBS promos. The customer support that helped us finalize the last few steps to ensure a successful launch was amazing.
Thank you so much for your lovely review! We're so glad to hear that the support team was able to help out! ✨
great app to turn customers into repeat customers
We use it (started with free version) for our Georgian Wine online store in Malaysia. Love it!
We've been using Smile.io to power our points program for more than a year, and we love it. It's easy to implement and really provides us with a key pillar to our customer retention strategy. The return on investment is great and saves us a lot of time and money versus building it ourselves. Smile works so well that we haven't had much need to access their support team for help or resources. It was only recently that we reached out for with technical questions as we look to improve our site. We were so happy with our interaction with Smile's Help Team. They are responsive, courteous, and generous with their time and attention. This single thread of interaction really boosted our opinion of Smile: we learned that the company is more than software engineers, they are also specialists in providing quality customer service. We highly recommend that you go with Smile!
Update: They continue to provide great customer service and attention when contacting support regarding issues or questions. Thank you so much!
Thank you so much for your glowing review 🤩We really appreciate the time you've taken here and we're thrilled to hear that Smile has been a great return on investment for your business! Also, thanks for the shout out to our support team -- we'll be sure to pass along your praise 🙌