Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 652)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 november 2024

Jade was a great help to me. Super-fast response as well.

i am boho
Sydafrika
Mer än ett år användning av appen
17 oktober 2024

Our store no longer needed this functionality, but the customer service was prompt and helpful

Belly Bandit
USA
Nästan 4 år användning av appen
9 september 2024

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Melvin & Hamilton
Frankrike
6 månader användning av appen
Smile.io svarade 11 september 2024

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.

We are very glad to hear that our customer support were helpful in trying to find a solution for you!

11 september 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
USA
3 månader användning av appen
Smile.io svarade 13 september 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

11 september 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

River Jewels LLC
USA
5 månader användning av appen
Smile.io svarade 15 september 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

29 oktober 2024

App assez facile à paramétrer. Service support réactif et qui m'a bien aidée. Juste dommage que certaines fonctionnalités basiques soient réservées au plan le plus cher.

Fouilhoux
Frankrike
8 dagar användning av appen
Redigerat 23 augusti 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
Sydafrika
19 dagar användning av appen
Smile.io svarade 20 augusti 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

29 juli 2024

Helpful and quick customer service. I find the integration works well and provides good value overall.

Harborist
Storbritannien
Mer än 3 år användning av appen
Smile.io svarade 31 juli 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 september 2024

Helpful and responsive customer support

BRUNT Workwear
USA
Ungefär ett år användning av appen
Smile.io svarade 11 september 2024

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

15 augusti 2024

The app is relatively easy to navigate and the chat support was very helpful.

Jesse's Teahouse
USA
Ungefär ett år användning av appen
Smile.io svarade 28 augusti 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was anything else we could help with.

Yours in Loyalty,

✨ The Smile Support Team ✨