Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 654)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 april 2016

Pretty good app, but I would like to be able to reward certain customers (specifically ambassadors promoting my jewelry) free product as well based on how many referred. Also, I would like to be able to see which ambassador the coupon code used on my site was linked to. i.e. which customer referred them. Lastly, I would like to be able to reward points based on amount of order that was referred. I don't want to give $5 off (500 points) of a $10 order, but I would on a $100 order and so on. Hope to see these implemented soon! Thanks!

angie @ woodkeeps.com

Woodkeeps
USA
Ungefär ett år användning av appen
21 juni 2023

Quick and helpful support. Thank you!
Would be nice to have automatic program translations depending on the user.

Spécialités du Cèdre
Schweiz
Ungefär ett år användning av appen
Smile.io svarade 21 juni 2023

We are so glad you found our support helpful, and we appreciate your feedback regarding languages. Our team has reached out to you personally with a workaround so that you can show the panel in multiple languages. We've also let our Product Team know about your request. Let us know if there is anything else we can do for you!

27 februari 2016

i am just about to start using this app but it looks cool. gotta try it now

Kushonwheelz
USA
Ungefär ett år användning av appen
1 april 2016

I wish there was an option to reward customers with products other than just money towards products.

For Soaps Sake
USA
Ungefär ett år användning av appen
1 september 2016

I have just set it up and it looks very good.

Armadoro
Cypern
Ungefär ett år användning av appen
9 december 2023

Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.

LOFT HOME
Singapore
Ungefär ett år användning av appen
Smile.io svarade 12 december 2023

Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓

Yours in Loyalty,

Live Chat Manager - Brandon

25 juni 2016

Easy to use and attractive to the eye. I wish it allowed a pop up like the demo instead of being positioned.

Nazanen Express
USA
Ungefär ett år användning av appen
27 september 2020

Just started using this app and so far so good. I sm looking for a way to bring customers back to my store and create more of a community.

GraceGazelle
USA
Ungefär ett år användning av appen
Smile.io svarade 29 september 2020

Thank you so much for leaving us a review! We're here to help if you need anything along this journey! You can reach us at help@smile.io :)

8 november 2016

A really great feature to add to your website! My only "con" is the layout of the app... when I go to select a program setting, the selection box doesn't move with the page and the scramble and I have to guess which button belongs to a command "Earning Points" always takes me to your twitter account. Otherwise, great app with a small glitch!

The Hidden Gem Llc
USA
Ungefär ett år användning av appen
3 september 2021

A great app in most ways, but with one big flaw. If you're using Recharge for subscriptions, there is no way to make it so that coupons created by Smile work for both one-off and subscription orders. They can only work for one-off orders (unless you're using an older version of ReCharge installed prior to Nov. 1st, 2020). Unfortunately Smile tells me they have no immediate plans to fix this flaw.

Sea to Table
USA
Ungefär ett år användning av appen
Smile.io svarade 3 september 2021

Thank you so much for taking the time to leave us a review, and for sharing this feedback with us! We definitely value our integration with ReCharge, and are working towards integrating with their newer version! We'll be sure to let you know when this becomes available. Thank you so much for your patience!