Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Recensioner (4 272)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 91 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 23 maj 2025

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guarantee.

Brush Salon
Kanada
Nästan 6 år användning av appen
Smile.io svarade 4 november 2023

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈

Don't hesitate to let us know if there is ever anything else we can help you with 💖

- Smile Team ✨

Redigerat 18 februari 2026

Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.

A Jar of Pickles
USA
Nästan 6 år användning av appen
Smile.io svarade 14 september 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

Redigerat 11 juni 2025

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! Thank you for your support, Jade!

ECS Coffee
Kanada
Nästan 6 år användning av appen
Smile.io svarade 28 september 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Redigerat 6 maj 2024

First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance.

Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.

The Wrap Life
USA
Nästan 6 år användning av appen
Smile.io svarade 23 september 2019

Thank you for the feedback! We will be in touch to chat more. 🙂

Redigerat 29 april 2026

We've been with Smile for several years and it's been great, both in terms of function and service from the team.

It's straightforward to setup, customise and - most importantly - monitor performance. And whenever we encounter issues, the team are quick to respond and extremely helpful.

Highly recommended!

Yorkshire Handmade Pies
Storbritannien
Nästan 6 år användning av appen
Smile.io svarade 28 september 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Redigerat 28 juni 2024

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Portland Running Company
USA
Mer än 5 år användning av appen
Smile.io svarade 17 december 2021

Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌

13 februari 2025

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

Churchmouse Yarns & Teas
USA
Mer än 5 år användning av appen
Smile.io svarade 15 februari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

6 februari 2026

Quick and helpful support!

Baketivity
USA
3 månader användning av appen
Smile.io svarade 6 februari 2026

Thank you so much for your review — we really appreciate it 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

Redigerat 9 oktober 2024

I am giving Smile: Loyalty and Rewards a 3 star rating as the program is inefficient and complicated. However, I have been communicating with Cole Breivik and have been happy with his responsiveness and assistance.

Vital Plan
USA
Mer än 5 år användning av appen
Smile.io svarade 22 september 2023

Thank you for taking the time to leave this review. We are reaching out to see how we can assist you further.

The Smile Team ✨

1 oktober 2025

Great app and awesome service. We have been a customer since 2023. I had a technical issue integrating Smile with Shopney app. Joanna gave me excellent service and was extremely patient while trying to set up the integration. Thank you, Joanna, for being patient with a non-technical person!

Maskscara
Sydafrika
Mer än 2 år användning av appen
Smile.io svarade 2 oktober 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Joana 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨