Smile: Loyalty Rewards Program

Customer service is very patient and I am very satisfied

This was so simple to set up and get using right away! It's a great app and (even on the free version) looks good on our store and offers lots of functionality. Really impressed.

Amazing service by Brandon !! Looking forward to figuring out a referral program for our store with this and consecutively will be working on our loyalty program. Will update this review as we learn more.

Love It So Far! Can't Wait To Hear Feedback From My Customers!

Love it! When hiccups popped up they were quick to resolve. Quick at responding. Great app for our small business keeping loyalty customers returning :)

I've been searching the Internet for the PERFECT reward program and I think I've found it. With so many custom tee shirt companies I had to do something to stand out as a small business. The Sweettooth app is perfect for our online store, and I can wait to start rewarding our customers--old and new!

Great help! Jade was fabulous at answering my random questions. I definitely say if you are looking for ways to include customers in managing their perspective on your website and brand - get this app! It's really fun and helpful towards retaining customers!

Great app and support.

I am leaving a 1-star review due to the extremely poor level of customer support that Smile offers. Unlike other apps, the Smile support team will try to help with the least possible effort, and will never actually be willing to login to a Shopify store to assist with the app's implementation or code (i.e. through a collaborator link or staff account login).
All the support team will do is send you one of their trained reply templates to provide a help article. We wanted to show the Smile launcher on only one page of our website, but were told that this was not possible. We would have to 'exclude' every single page on our website to be able to do this. There is no option in the app to only 'include' certain URLs to display the launcher. This is not helpful at all. Additionally, we found through the support team that certain features of the Smile app are only available to people depending on when the account was created. For example, they currently offer different ways the launcher can be displayed on mobile - but only for new accounts. Because we have an older account, the team refuses to give this option to us. This is extremely bizarre and not logical at all. Seriously Smile - for the amount that you charge merchants to use your program, you really need to improve your customer support and allow more customization for merchants.

Awesome. Just started but super easy to set up for sure! Maggie was helping me and she is not only friendly and EFFICIENT, she's also funny. Great work guys. Thanks for the amazing support and great product.