Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioner (6 383)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
27 april 2024

I have had a few questions along the way with this platform and every time the customer service is spot on. Quick replies and the team go over and above to help you get the issue finalised, not closing the query until you say you are completely satisfied. Thanks so much

GF Oats Australia
Australien
Ungefär 2 år användning av appen
Smile.io svarade 10 maj 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

9 september 2024

Helpful and responsive customer support

BRUNT Workwear
USA
Ungefär ett år användning av appen
Smile.io svarade 11 september 2024

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

13 maj 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
USA
5 månader användning av appen
Smile.io svarade 15 maj 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

20 augusti 2024

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Beadlock Coffee
USA
Ungefär en timme användning av appen
Smile.io svarade 21 augusti 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

20 maj 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malaysia
3 månader användning av appen
Smile.io svarade 24 maj 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

16 juli 2024

It would be more convenient if the interface had the ability to switch languages. Right now, I'm unable to find the language switch option.

Clplaza
Australien
Ungefär 6 timmar användning av appen
Smile.io svarade 18 juli 2024

Thank you for your feedback here - we will look to see if this is something we can action for Merchants in the future! We hope you continue to enjoy the app :)

4 september 2024

Ik raad deze app wel aan. Ik heb een kleine webshop en het gratis plan past op dit moment precies bij mijn wensen en behoeften. Daarnaast staat de klantenservice je snel te woord zo wel via de mail als via de chat.

discgolfsport
Nederländerna
12 dagar användning av appen
Smile.io svarade 5 september 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

6 augusti 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
USA
4 dagar användning av appen
Smile.io svarade 8 augusti 2024

Thank you for your review! We are so glad Lynn was able to help you :)

31 maj 2024

It is an incredibly easy-to-use app that has significantly boosted my customer loyalty and repeat purchases, with excellent customization options!

My Glow Goddess Essentials
USA
Ungefär 2 månader användning av appen
Smile.io svarade 5 juni 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

11 juni 2024

Great Customer Service by Brandon

Reef Chasers
USA
Mer än ett år användning av appen
Smile.io svarade 13 juni 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖