Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 616)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
23 augusti 2017

Thanks Maggie from Smile.io for all the help and great service.

Civil Regime
USA
4 månader användning av appen
10 november 2016

Just integrated to my store. It seems simple so far. We'll see how it helps us in the next few months!

119 Apparel
USA
4 månader användning av appen
Redigerat 24 oktober 2019

I downloaded and upgraded to a paid plan because I'm using Klaviyo and Klaviyo sent me this awesome presentation about how loyalty programs are the best ways for vendors to keep growing their sales. Smile was the program they suggested and is already integrated with. Without questioning it further, I enrolled in Smile thinking that I would enjoy most of the benefits. I (WAS initially) very unhappy that part of the apps capabilities is only available to the stores that spend higher subscription plans. My initial review expressed this and this outstanding company really puts customers first. I was contacted by their customer service privately and they assisted me in a workaround that allowed me to get the results I was looking for with my budget.

What an outstanding company and platform this is. This was a lesson to me as a business owner, of the importance and value that customer service has in customer retention and satisfaction. Even if a customer is unhappy with your product, providing outstanding customer support that is fast and solution oriented truly enhances the customer experience and brings loyalty. So this is the only part of my review that I needed to change. I believe that had I contacted support with my concerns before leaving the review, they would have assisted me in making the app work for me in a way that I needed. I will leave the last paragraph that follows this one the same as it was a part of my original review and I stand by that perspective that the Smile app is truly exceptional and a great product for any store to grow its sales and have success.

I wanted to add, that besides the functions I want not being a part of their basic smaller plans, the entire system of Smile is extremely user friendly, very aesthetically pleasing and provides ample documentation on implementing and growing a loyalty rewards program. Their customer support is very helpful and you can reach someone in real time using the chat bot on the user interface. That would make this a 5 star app but at my level it only deserves 3 stars comparing to my other app. If I upgrade to the Growth plan it will definitely deserve 5+ stars. So for anyone with the budget and doesn't mind, this app is more than a great one.

Maximum Beauties
USA
4 månader användning av appen
Smile.io svarade 25 oktober 2019

Thanks so much for taking the time and leaving such a detailed review 🙌 It's really appreciated! Don't hesitate to reach out to support if we can help with anything at all! ✨

26 juli 2022

Good costumer service. I find it easy to manage interface. Good options for online store. I recommend it

Positivibes
Portugal
4 månader användning av appen
Smile.io svarade 26 juli 2022

Thanks so much for leaving a review and for your recommendation! 🤩 We appreciate you and wish you continued success! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

15 juni 2016

What a simple to understand and great idea!! Love the app

Zen Botanics
Australien
4 månader användning av appen
8 april 2022

I haven't been using the Smile rewards program for too long but so far its been great. My customers seem to love the idea of collecting points for future purchases. I would definitely recommend this App to others!

SUBIE SUPPLY CO.
Kanada
4 månader användning av appen
Smile.io svarade 14 april 2022

Hey there! Thank you so much for your lovely review 💖 So glad that you had a great experience!

16 november 2017

Very good! Aparentemente parece ajudar bastante, gostei.

Territorio Geek
Brasilien
4 månader användning av appen
11 maj 2016

Very easy to use. Have only used the free plan so far but like the design and ease of use.

Lillevenn
Australien
4 månader användning av appen
15 maj 2016

Sweet Tooth made adding a loyalty program to our store super quick. The step by step instructions to set it up were short and easy to understand. It took out all the hassle I would've had if I had to set it up all on my own. Thanks Sweet Tooth!

Melt T
USA
4 månader användning av appen
4 oktober 2016

Fantasic app, so easy to set-up too.

Cartridge Buy
Storbritannien
4 månader användning av appen