Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 700)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
9 mars 2025

Friendly customer service resolved a minor problem with some of my customers' points. Thank you!

Papershire
Storbritannien
Mer än 6 år användning av appen
Smile.io svarade 11 mars 2025

We appreciate you leaving this lovely review - thank you!

Redigerat 17 februari 2025

The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.

Ex-Import USA, Inc.
USA
Mer än ett år användning av appen
Smile.io svarade 20 februari 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help. ☺️

Smile Team ✨

13 januari 2025

Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!

SALTOPIA Infused Sea Salts
USA
9 månader användning av appen
Smile.io svarade 15 januari 2025

Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)

26 februari 2025

Very helpful customer service. Very quick to respond to questions and help you get your rewards set up.

Herb Affair
USA
Mer än 7 år användning av appen
Smile.io svarade 28 februari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 februari 2025

An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!

Peper Harow
Storbritannien
Mer än 2 år användning av appen
Smile.io svarade 14 februari 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

28 januari 2025

Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.

Bath Sorbet
USA
Mer än 5 år användning av appen
Smile.io svarade 30 januari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

3 februari 2025

Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I

Een Kleine Wereld
Nederländerna
Mer än ett år användning av appen
Smile.io svarade 5 februari 2025

Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!

18 februari 2025

Great FREE program with lots of options as well as fairly priced paid upgrades. Quick and helpful chat support. Great integration with Shopify POS as well. Customers love that I can help keep track of and redeem their points for them when they shop in-store as well as online.

Pink Pigeon Boutique
USA
Nästan 4 år användning av appen
Smile.io svarade 25 februari 2025

Thank you for your review and feedback. A member of our support team members has reached out via email.

12 mars 2025

Been a great app so far, and Lisa in support helped us out quickly and efficiently. Awesome support and good integrations with shopify.

Elijah's Xtreme
USA
Mer än 4 år användning av appen
Smile.io svarade 14 mars 2025

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

5 mars 2025

This app works well for us, does exactly what we need it to, and the support team is excellent and responsive. Thank you Smile.io!

Matcha Dive
Kanada
Mer än 2 år användning av appen
Smile.io svarade 7 mars 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏