Smile: Loyalty & Rewards , 5 969 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
18 oktober 2023

Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.

YVR Cookie
Kanada
Mer än 3 år användning av appen
Smile.io svarade 19 oktober 2023

Thanks for taking the time to leave a review! We also think Mack is super awesome :)

Don't hesitate to reach back out if there is anything else we can do for you.

11 oktober 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
USA
Ungefär 4 år användning av appen
Smile.io svarade 13 oktober 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 november 2023

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Eight Ounce Coffee
Kanada
Mer än 5 år användning av appen
Smile.io svarade 9 november 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

17 oktober 2023

I am getting ready to launch our store & rewards program in a couple of days and I just wanted to make sure I was understanding the program before I train staff. Lisa was a huge help in answering my questions, and making sure I had my points set up to earn and redeem the way I intend them to be used. I was able to quickly get clarification regarding the reward menu that will be on my site. PLUS I love the memes Lisa sent in the chat...made me smile!!!

Inspired New Ulm
USA
6 månader användning av appen
Smile.io svarade 18 oktober 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 I really appreciate it 🥰

Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you!

Lisa - Smile Team✨

30 november 2023

David has been absolute amazing, delivering a personal service to a question I had and taking time out to send a video on how to use a feature. Super quick and polite. Signed up straight away!

WazzaVerse
Storbritannien
En dag användning av appen
Smile.io svarade 2 december 2023

Thank you for the kind review we really appreciate it. Please reach out if there is anything else we can help with.

Cheers

The Smile team

26 september 2023

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.

ECS Coffee
Kanada
Ungefär 4 år användning av appen
Smile.io svarade 28 september 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

2 november 2023

This rewards system is so great! and the customer service is EXCELLENT! Shout out to Lynn! Cant recommend enough

Tegan & Ollie
USA
Ungefär ett år användning av appen
Smile.io svarade 4 november 2023

Thanks for taking the time to leave us this review! We are so glad you are enjoying Smile 💖

P.S. We think Lynn is pretty excellent too 🤩

- Smile Team ✨

6 oktober 2023

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
Kanada
8 månader användning av appen
Smile.io svarade 9 oktober 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

19 oktober 2023

I find this loyalty system hard to set up and the help on the chat was not that helpful/it took a long time for the team to come back but David jumped to the rescue and set up a call which we were really impressed with and his support was very helpful

Hattingley Valley Wines
Storbritannien
9 månader användning av appen
Smile.io svarade 20 oktober 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖 So happy to hear David could help :)

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

15 september 2023

We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money.
I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.

ESTHER & CO.
Australien
Ungefär 6 år användning av appen
Smile.io svarade 16 september 2023

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!

The Smile Team :)