Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioner (6 547)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
12 juli 2024

Lynn's customer service was great.

BIG & BELG
Nederländerna
10 månader användning av appen
Smile.io svarade 16 juli 2024

Thank you for your review, we are so glad you had a good experience with Lynn :)

20 maj 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malaysia
3 månader användning av appen
Smile.io svarade 24 maj 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

5 juni 2024

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
Frankrike
3 månader användning av appen
Smile.io svarade 7 juni 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

12 april 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
USA
Ungefär 3 år användning av appen
Smile.io svarade 13 april 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2 april 2024

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
Australien
Mer än 4 år användning av appen
Smile.io svarade 4 april 2024

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

25 april 2024

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
Sverige
Mer än 2 år användning av appen
Smile.io svarade 26 april 2024

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

20 mars 2024

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
Kanada
Mer än 5 år användning av appen
Smile.io svarade 22 mars 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

29 november 2023

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
USA
Nästan 4 år användning av appen
Smile.io svarade 2 december 2023

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

14 mars 2024

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
USA
Mer än 2 år användning av appen
Smile.io svarade 16 mars 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

11 juni 2024

Great Customer Service by Brandon

Reef Chasers
USA
Mer än ett år användning av appen
Smile.io svarade 13 juni 2024

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖