Smile: Loyalty & Rewards , 6 006 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
6 oktober 2023

We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia

My Own Design
Kanada
8 månader användning av appen
Smile.io svarade 9 oktober 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

11 oktober 2023

The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!

Pleaser Shoes
USA
Ungefär 4 år användning av appen
Smile.io svarade 13 oktober 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 oktober 2023

What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place

Kenny's Meals
USA
Ungefär ett år användning av appen
Smile.io svarade 26 oktober 2023

Thanks for leaving a review! We think Lisa is pretty excellent too 🤩

Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛

11 november 2023

Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.

Element Tattoo Supply
USA
11 dagar användning av appen
Smile.io svarade 14 november 2023

We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!

20 oktober 2023

David was a great help for us as we struggled to figure out how to do the setup. His answers via email were super easy to understand - having everything in writing is easier for my brain than following along on video. Perfect!

Intimate Wellbeing
Kanada
Mer än ett år användning av appen
Smile.io svarade 24 oktober 2023

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16 januari 2024

Smile is simply the best Loyalty solution out there for Shopify. Great support

CopalaByBenRose
USA
Ungefär en timme användning av appen
Smile.io svarade 17 januari 2024

Thanks for the kind words about our app and our support team! They mean so very much :)

Yours in Loyalty,

The Smile Support Team

5 oktober 2023

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
USA
Mer än 2 år användning av appen
Smile.io svarade 6 oktober 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

18 oktober 2023

Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.

YVR Cookie
Kanada
Mer än 3 år användning av appen
Smile.io svarade 19 oktober 2023

Thanks for taking the time to leave a review! We also think Mack is super awesome :)

Don't hesitate to reach back out if there is anything else we can do for you.

1 november 2023

I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!

Get Into The Limelight
USA
6 månader användning av appen
Smile.io svarade 3 november 2023

Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17 oktober 2023

I am getting ready to launch our store & rewards program in a couple of days and I just wanted to make sure I was understanding the program before I train staff. Lisa was a huge help in answering my questions, and making sure I had my points set up to earn and redeem the way I intend them to be used. I was able to quickly get clarification regarding the reward menu that will be on my site. PLUS I love the memes Lisa sent in the chat...made me smile!!!

Inspired New Ulm
USA
6 månader användning av appen
Smile.io svarade 18 oktober 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 I really appreciate it 🥰

Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you!

Lisa - Smile Team✨