Smile: Loyalty & Rewards , 6 006 recensioner
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We researched several Apps to add a Loyalty program for our retail and eCommerce customers a few months ago. It was easy to integrate with Shopify.
We did run into a few issues with customers using points to pay, and although SMILE & Shopify will need to resolve the conflict, David offered us a manual work-around as a possible temporary solution. Although we decided this wasn't for us, his extra work was very much appreciated. And recently we had an issue with upgrading, and David once again offered us a solution that was helpful and demonstrated SMILE's desire to work with all types of vendors, small & big. I would highly recommend this App to anyone...............Lydia
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
The service works well for our needs, the staff is friendly and responsive and helped us get set up quick. Our customers love the loyalty system!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
What an amazing app! Keeps all my customers coming back and I have to mention Lisa from customer support is AMAAAAZINGGG, if every app had someone like that, e-commerce would be a bette place
Thanks for leaving a review! We think Lisa is pretty excellent too 🤩
Don't hesitate to reach back out if you have any questions. We're always here when you need us! 💛
Love this app. For a long time, we went without a reward program because, in our search for a rewards partner, all the options were either too expensive or too complicated. Smile is neither, not only is it easy to set up the the user interface is so intuitive that it makes using the app a breeze. The cost is definitely in line with what we would expect to pay for such a great app. Oh and support, phenomenal. I didn't need them for setup and configuration because things just worked. I only had to reach out to them for a workflow question to which they replied super fast. Highly recommend this app.
We appreciate your kind words! Thank you for leaving a review. We are so glad you found Smile easy to set up and that our support was so helpful. don't hesitate to reach back out if there is anything else we can do for you!
David was a great help for us as we struggled to figure out how to do the setup. His answers via email were super easy to understand - having everything in writing is easier for my brain than following along on video. Perfect!
Thanks for leaving a review! We agree that David is indeed excellent 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile is simply the best Loyalty solution out there for Shopify. Great support
Thanks for the kind words about our app and our support team! They mean so very much :)
Yours in Loyalty,
The Smile Support Team
Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.
Thanks for taking the time to leave a review! We also think Mack is super awesome :)
Don't hesitate to reach back out if there is anything else we can do for you.
I have been loving Smile and found customers have become more incentivized to purchase for reward points. I recently had a call with Mackenzie from the Smile team to go over some BFCM strategies, and it made me love Smile even more! Great program, great people. Highly recommend!
Thanks for leaving a review! We agree that Mack is indeed excellent 💛💛💛
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I am getting ready to launch our store & rewards program in a couple of days and I just wanted to make sure I was understanding the program before I train staff. Lisa was a huge help in answering my questions, and making sure I had my points set up to earn and redeem the way I intend them to be used. I was able to quickly get clarification regarding the reward menu that will be on my site. PLUS I love the memes Lisa sent in the chat...made me smile!!!
Thank you so much for taking the time to leave this review & for all your kind words 💛 I really appreciate it 🥰
Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you!
Lisa - Smile Team✨