Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (6 616)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 januari 2017

Thank you very much for an awesome service
Daisy rocks :)

Theluvd
Pakistan
2 månader användning av appen
15 juli 2016

Quick and easy to set up. It's still early but I'm intrigued and anxious to see how well it does. Would recommend it to other online store owners.

Dogs N Jewels
USA
2 månader användning av appen
20 april 2017

Helps me with my sales 100%. Thanks a bunch.

The Me Line
USA
2 månader användning av appen
21 juli 2016

Great app, easy to use and works amazing on our store.

www.thehiddenbase.com

The Basement London
Storbritannien
2 månader användning av appen
5 april 2017

easy set up, many features included

Creative Kickz
USA
2 månader användning av appen
28 mars 2017

easy to set up, great way to reward buyers

Cozy Robes
Storbritannien
2 månader användning av appen
16 mars 2023

Great customer service and great articles to help with set up! Lisa was super fab and very friendly and easy to chat with!

Holt x Palm
USA
2 månader användning av appen
Smile.io svarade 16 mars 2023

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕

Lisa - Smile Team ✨

22 augusti 2019

Been using it for a number of weeks. Works great and really encourages people to give their email addresses at the checkout. Using it primarily in POS right now. Very happy, recommended for sure.

CB Music Centre
Kanada
2 månader användning av appen
Smile.io svarade 29 augusti 2019

Thanks so much for your 5 star review and recommendation! :)

22 augusti 2022

Customer service is absolutely the worst! They told us to upgrade to 200$ plan to get the features we wanted, then after the upgrade, it turned out the features were only available on the 600$ plan, tried to downgrade literary 3 days later, been back and foward with customer service to get a refund for almost 2 weeks now, they still didn't refund!!! It is not the first time they are being super shady with billing!!!

iLevel Lab
USA
Nästan 6 år användning av appen
Smile.io svarade 22 augusti 2022

We appreciate you taking the time to write in and leave feedback. I sent you a private message so that we can get this all sorted out for you ASAP.

I also took a look over your account and can see that you were automatically credited the difference between the plan you were on before and the plan you downgraded to. This credit will be applied to future invoices of your new plan automatically. I also sent a message to our Billing department so that they can see about getting you a refund instead of a credit if that is your preferred method.

As for the features, I reached out with further clarification on the features and plans, and a little gift on us, for any confusion.

Please let us know if there is anything else we can do. Don't hesitate to reach out if you need anything else.

💛 The Smile Team

4 juni 2016

Awesome app, dont want to miss it anymore!

Homegainz
Tyskland
2 månader användning av appen