Smile: Loyalty & Rewards , 6 009 recensioner

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
23 december 2022

Its barely good enough considering it is free. There are issues with finding customers. The search is difficult and will only find exact, full matches. You cant just search by a first or last name. you have to have both.

The price offerings go from free to $50 to $200 a month. Which they need a lower cost option with features I could actually use. most of the feature even at the premium package just aren't useful.

Ashton Renee Boutique
USA
Mer än 2 år användning av appen
Smile.io svarade 29 december 2022

Thank you for your feedback, we really appreciate it! One of our team members has reached out to discuss your points made below.
- Hannah & The Smile Team :)

27 april 2023

Una aplicación bastante buena, yo utilizo actualmente la versión FREE y tengo varios clientes que se registraron gracias a esta aplicación de LEALTAD. Recomiendo instalar para tu negocio, y tenes la ayuda del soporte en el chat que te ayuda al instante. EXELENTE ATENCIÓN.

Suplementos Asuncion
Paraguay
29 dagar användning av appen
Smile.io svarade 27 april 2023

Gracias por tomarse el tiempo para dejar una reseña, fue un absoluto placer atenderlo hoy y me alegra saber que Smile ha sido útil para su negocio. :) <3 -Jade & The Smile Team

2 november 2018

I just downloaded this app. I am hopeful that it will help with client retention and show our appreciation to our loyal clients.

Delightful Events Co
USA
29 dagar användning av appen
25 juli 2017

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Smile.io - they help make me a better merchant!

Sassyvape
Kanada
29 dagar användning av appen
16 april 2016

So far so good! I am a bit worried that customers will be able to manipulate the points they earn.. but we shall see!

Forget Me Not Boutique Ak
USA
Mer än ett år användning av appen
29 mars 2023

The customer service team provided an immediate and accurate resolution to my concern and inquiries. Thank you!

Pete's Real Food
USA
29 dagar användning av appen
Smile.io svarade 29 mars 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) - The Smile Team <3

15 mars 2016

Nice app. Easy install and generous in what they offer for free.

Nelson Thoma
USA
29 dagar användning av appen
18 februari 2022

The free version covers all the basics and works seamlessly with our store, and the support team is very responsive. The only thing I would change is the pricing - I would have loved the ability to connect it to an app to reward customers for reviews, but 49 USD/month is a bit outside our budget right now. I'd have preferred a lower fee for the first tier even if it meant not having the free version. But can highly recommend it and it works as expected.

Literary Lip Balms
Irland
Mer än ett år användning av appen
Smile.io svarade 18 februari 2022

Thank you for your candid feedback! This definitely help us improve our product and pricing to continue help small businesses grow! We will reach out to discuss ways to help and improve your experience ✨ Please don't hesitate to send us an email at help@smile.io 🙏 we're always an email away!

8 januari 2021

I have not used the app yet, but setting up was super easy and I was guided each step of the way. I am excited to see how my business grows!

Pawtique Pet Boutique
USA
29 dagar användning av appen
Smile.io svarade 9 januari 2021

Thanks so much for the 5-star review 🌟

15 mars 2023

great customer service. Quick response, and a very helpful tool. Thank you Smile for all your help. -S

Oro Monaco
USA
29 dagar användning av appen
Smile.io svarade 15 mars 2023

Thank you so much for taking the time to leave this kind review! It was a pleasure helping you today — please don't hesitate to reach out if you need anything else 😊💕

Lisa - Smile Team ✨