Recensioner (6 111)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
25 december 2020

Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.

WPL RC Official Store
Malaysia
2 dagar användning av appen
Smile.io svarade 26 december 2020

Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)

4 juni 2016

Awesome app, dont want to miss it anymore!

Homegainz
Tyskland
2 månader användning av appen
17 mars 2017

Good, but expensive. And missing some features I would want.

Simplyearth
USA
2 månader användning av appen
22 mars 2022

like the product, both convenient and fairly ok to set up
support is also very very good if needed and very reactive

OMA & ME
Frankrike
2 dagar användning av appen
Smile.io svarade 22 mars 2022

Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖

17 september 2017

Love it. So easy to use and does the hArd work.

Shoestry Fashions
USA
2 månader användning av appen
14 mars 2017

Well so far it is super easy to set-up and use! Cannot wait to publish to see how customers enjoy the point system!!

Biblioflames
USA
2 månader användning av appen
31 oktober 2016

Set up was pretty simple. I am looking forward to seeing this app in action. I will update this review (if I can) again once I see it working.

Nabbies Handmade
USA
2 månader användning av appen
Redigerat 21 augusti 2022

If your focusing on your SEO this app has many Javascript issues. With a new site Google page insights was giving me a 38 score. With smile.io being the major contributor. I reach out to support to let them know of the details of the Google issues and the app issues Google was able to provide detailed information about and they immediately brushed it off saying it was not them and instead other apps. I did a support video, recorded it in there help chat with an agent to show them what the code issues where on the mobile and desktop analysis. They knew and didnt care and or denied it was them, despite proof. So I deleted smile.io and my mobile speed score went from 39 to 75 instantly! Load spead it one of the number one areas Google looks at to rank your site high in Google searches and improve users from clicking away. With smile my full load time was 10sec after deleting it it went to 3.5sec. Sad to have deleted it but it was the best for my business to rank on google and measurable improve customer experience. Run your page insights before and after and you'll see the load time drop. Even with disabling the button on mobile. Hope they will finally address there code performance issues, this is a much have for shop owner.

Hot Pawz
USA
2 månader användning av appen
Smile.io svarade 22 augusti 2022

Thank you for the feedback! We've sent an email your way with more information about the concerns you have addressed. 🙂

7 oktober 2016

Excellent traffic and sales conversion results obtained from this amazing app.

Genesis Wear
Mauritius
2 månader användning av appen
1 oktober 2018

App and customer service are both great. Maggie has been very responsive and helpful~ I look forward to all the new features :)

shop4charm
Tyskland
2 månader användning av appen