Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioner (3 960)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 29 maj 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
USA
6 månader användning av appen
Smile.io svarade 6 januari 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

Redigerat 25 juni 2024

This is a useless app even they label it as "FREE" app. You can't even use it in Shopify's Starter Pack. WASTEOF TIME to download and talking to their "so called" advisor. At the end of the day, ZERO accomplishment.

I STRONGLY DON'T RECOMMEND THIS APP.

SNKRZ ILOILO PH
Filippinerna
6 dagar användning av appen
Smile.io svarade 22 juni 2024

Thank you for the feedback! We've sent an email your way with some additional information to clarify.

13 maj 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
USA
5 månader användning av appen
Smile.io svarade 15 maj 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

30 augusti 2024

Super helpful!

Muvuca Agroflorestal
Brasilien
5 månader användning av appen
Smile.io svarade 1 september 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

10 oktober 2024

Amazing app, thank you!

essoc
USA
14 dagar användning av appen
Smile.io svarade 12 oktober 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

18 oktober 2024

Awesome app and customer service is very quick and polite

Night Vision Universe
USA
3 dagar användning av appen
Smile.io svarade 22 oktober 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

Redigerat 14 februari 2025

We've been using Smile now for a couple of years and have been very pleased with our choice. We are on the basic plan and it has everything we need. They've also just added some new functionality for redeeming through POS which is fantastic since we just opened a retail location. Anytime we've had any issues or questions, they've been very quick to respond and helpful. Lisa was great and gave me exactly what I needed to know to fix my issue. Only reason they aren't getting 5 stars is that the POS redemption option could be a bit more seamless but I'm sure in time that will come.

T•LANGHANS
Kanada
Nästan 5 år användning av appen
Smile.io svarade 7 september 2021

We're so happy that your customers love the loyalty program! All we want is for you to be able to connect with them in a way that is meaningful! 🙌

16 augusti 2024

perfect support from Lynn, hope i can fully use the plan

Yan Collection
Nya Zeeland
Ungefär 14 timmar användning av appen
Smile.io svarade 17 augusti 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

31 oktober 2024

The customer service is top notch.

PUNCHY'S
USA
3 månader användning av appen
Smile.io svarade 1 november 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

27 maj 2024

Excelente Aplicación, permite personalización de todos los detalles, diferentes opciones para generación de puntos y seguimiento del programa.
Tuve algunas dudas y la atención fue excelente.

Millie
Argentina
2 månader användning av appen
Smile.io svarade 28 maj 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨