Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioner (6 578)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 juni 2022

I really like to give this app 5 stars but I cant. After purchasing the starter pack (which you kind of have to) you'll find out that your $50 monthly plan is not enough to set a limited number of times a customer can earn rewards, or have more than one app integrated at a time. These features should have been included with the starter plan and not in a $200 plan and above...

Rad Aquatic Design
Kanada
3 månader användning av appen
Smile.io svarade 24 juni 2022

Thank you for taking the time to leave a review, we appreciate your candid feedback! 🙏 Our plans are structured to grow with our merchants so while the Starter plan gives you all the tools to uniquely brand your program it does have some limitations as it is our most basic plan. I have reached out to you via email to see if we could provide some suggestions as well as some solutions that might work for you! I look forward to hearing back from you soon! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

7 december 2019

limited can do little with it. I was expecting more but unfortunately is set up for a payment plan. I need to make money to start spending money on this first.

OneStoreBlast
USA
2 månader användning av appen
Smile.io svarade 9 december 2019

Thank you for the feedback! We'll be in touch with some resources to help! 🙂

5 september 2016

Nice app if you just want to have the basic features. Says that it's a free app but the majority of its' features are a pay per month service.

Ink Ales
USA
2 månader användning av appen
5 juni 2024

türkçe dil seçeneği olmaması çok kötü üstelik türkiyedeki birçok marka kullanıyor yazmışlar en azından kendi çevirimizi ekleyebilmemiz iyi olurdu

Kameya
Turkiet
16 minuter användning av appen
Smile.io svarade 28 juli 2024

Thank you for taking the time to leave us your feedback. We value your opinion and reached out to you personally via email to discuss options with you further.

Redigerat 27 mars 2018

This is a honest review of the Smile.io app. I love the concept of points, referral, and VIP programs. Its a good way to grow your brand providing incentive marketing to your brand however, if you want start off using the free plan. It's going to be frustrating because the launcher or icon is going to block your live chat support if you have any and block social proof pop up as well. The icon only has two placement options and that is bottom left or right. No other adjustment. For those successful shopify owners and want to add this using the free plan. It may frustrate you with the icon blocking your live chat or other third party apps down below. The pricing plan is a jump up to get you to pay for features that should be by default. If you want the good plan. its going to cost 600 off the bat. I passed this statement to the Smile.io team and they are addressing other ways to improve on the icon placement as well other free features to help you grow your revenue as this is their priority number one. I gave this a 3 star because the icon was frustrating as its blocking apps and other things in the footer of both desktop and mobile. They need more options like middle left or right. It would have gotten a 5 star but that was the issue and forgot to add in at least a default template page to help you grow in the free plan.

Grizzlygadget
USA
Ungefär 2 månader användning av appen
20 oktober 2021

We have had this app in our store for a while now. While it promises a lot, the issue is you need to pay 200USD a month, just for the nudges feature! If you ask me, the nudges feature is something that's should be included on the $49 tier plan, as its so integral to the app bringing any sort of revenue. Asking a small store to play $200 a month just to make use of an integral feature just isn't okay.

Cancha
Storbritannien
Ungefär 2 månader användning av appen
Smile.io svarade 20 oktober 2021

Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this. We've sent over an email to help out some more with your store. ✨

28 juni 2019

Seems like a great app to use. Two things that stop me from using it is lack of translation support, and lack of font customization.

apotekos
Kroatien
Ungefär 2 månader användning av appen
Smile.io svarade 2 juli 2019

Thank you for the feedback! We've sent an email your way for more information. :)

18 maj 2017

This is a mixed review. I absolutely loved it but very reluctantly had to uninstall. During the trial period I could not relocate the popup from the bottom right corner and it was obscuring important aspects of the store. Something had to go. I was not prepared to pay for the privilege of changing the display location. Technically, it's a fantastic app and absolutely superb. I would have eventually upgraded, but not for a simple reason like this. So please consider making Display Location a free feature. I would love to reinstall it. Thank you!!

Scandishop Online
Australien
Ungefär en månad användning av appen
27 september 2017

Would be SO much better if this was integrated into the user's account info instead of them having to have an ugly circle on their phone all the time. I'm surprised this app makes any money due to that. People HATE having stuff like that in their faces. Having said that, the IDEA of the app is great.

Black Velvet Indulgence
USA
Ungefär en månad användning av appen
18 april 2017

good so good .i can try ,because first one for me

Pragola Inc
USA
Ungefär en månad användning av appen