Smile: Loyalty Program Rewards

The smile loyalty ad on on my Shopify store has brought my customers back ! The team helped me through some problems with my DNS and Shopify , they went beyond what they needed to do as it was a issue with my settings but they made sure I was able to understand everything step by step .

Trabajamos con Smile, desde el 2022, y la verdad es una aplicación muy fácil de utilizar y sacarle provecho. Si algo se atora, e. equipo de servicio al cliente, te solucionan muy rápido.

We've been working with Smile since 2022, and it's truly a very easy app to use and get the most out of. If anything gets stuck, their customer service team resolves it very quickly.

Smile.io has been terrific. Their support team, Lynn & Shelby have been so great and helped me clean out thousands of discount codes and identified a problematic email issue I would have never caught on my own. I'm really impressed with the level of hands-on help. I highly recommend them.

We had a few questions about our current plan, and Shelby was excellent at answering all of our questions and giving us advice on the best options for us going forward. We have been using the Smile Loyalty program for over 4 years now and are very happy with it :)

We use Smile for our Sloane Rewards Program at Sloane Fine Tea, and it’s been an excellent experience. The platform is intuitive, easy to manage, and integrates seamlessly with our store.

Our customers love being rewarded for their loyalty (and their love of tea!), and we’re thrilled to be able to give back to our community in such a meaningful way. The Smile team is also fantastic! Responsive, helpful, and great to work with.

Highly recommend!

We use Smile.io on our Shopify store, and it has been a fantastic addition to our customer experience. The app is easy to use, works smoothly with our site, and helps us reward loyal customers in a simple, professional way.

I recently reached out to support with a question about enabling points on product pages, and Shelby was incredibly helpful, friendly, and quick to respond. They made the process effortless and followed up to be sure everything was working correctly.

Great app and even better customer service. Highly recommend!

I've worked with Shelby the past few days to sort out a kink with Smile.io and our Loop returns and exchanges app. We've been having the issue (because of Loop) that extra points are awarded to the customer upon an exchange, without points from the original order being deducted.

Shelby walked me through what is happening, and worked to created a Shopify flow to solve the issue. The first flow didn't work--but she has continuously helped me work/talk through the issue and has been absolutely amazing in working to find a solution.

The Smile team is excellent to work with! They accommodated my small businesses needs which I really appreciate. The program is easy to set up and my customers absolutely love it! Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use. I highly recommend Smile!

When I got stuck, Lisa jumped in and made everything so easy to understand. Her directions were clear and easy to follow, and she went above and beyond by including screenshots of every step. That kind of hands-on, visual support made all the difference. On top of being incredibly helpful, she was also warm and friendly throughout the whole interaction. Thank you, Lisa!

An excellent, cost-effective, and easy to use loyalty solution that instantly improves CLV and ROI. Smile's customer support is one of my favorite features of this app. They are prompt in responding to any questions I may have and their instructions are clear, easy to understand, and thorough. A big shout out to Shelby for their support. You cannot go wrong with using this app in your Shopify store.