Smile: Loyalty & Rewards

Smile.io is killing our customer relationship. They keep sending emails rapid fire style to our customers. Support is supposedly working on this but as of now this continues to cannibalize and crush our customer relationship. Support on our end is receiving an influx of complaints. We will be switching, but please, stop ruining our customer experience!

I am on the Free plan as indicated on my dashboard, but Smile has been billing my card for USD39 a month for the last 6 months! Something I never agreed to. This is completely ridiculous and amounts to fraud. So even if you are on their Free plan, check your statements because you may still be charged! I am now chasing to get my money back. I DO NOT RECOMMEND THIS APP.

Great tool and easy to use intuitive interface!

I was having difficulty with understanding how to create discount codes and there was a helpful and friendly customer service rep that called me on the phone and walked me through getting this task completed step by step. I recommend Sweet Tooth 100%

Great app.! Very easy to use for provider and customer. Customers seem to love it.

Great assistance from the team at Smile! Today was no different - thank you Joshua! I appreciate your quick answers to our questions.

We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.

I just started but I really love this App !

I have been using this app but seems the upgrade plan price is high , beyond the average rewards program. Even so, I could not send point reminder emails in the free plan thus by now it seems not doing much help for my flower business at the moment.

I reached out for support, and received a timely response from Smile. Ezra was very helpful and able to answer my question without issue. Great service!