Smile: Loyalty & Rewards
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Early days but I am so very impressed with the app, and the response from customer service when I had a few queries. Thank you!
It was a pleasure chatting with you today! I am so glad that you are enjoying Smile so far! Thank you so much for taking the time to leave a review, we really appreciate it :) Nicole
Only just started using this app and so far so good! The points system is easy and customers definitely feel rewarded for their loyalty. We will see if the cost and value weigh up in the end but a good start I would say. Thank you Smile
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
AMAZING APP! IT IS VERY EASY TO USE AND SET UP. I'M GLAD I FOUND THIS APP. I TOTALLY RECOMMEND THIS.
Thank you so much for the five-star rating! We're so glad you found Smile too! 😄
I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.
EDIT: Smile have addressed my issues. I am very happy with the dedication they showed in coming up with a great solution for my business.
Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and glad we could provide a solution. We have sent an email with additional information to see if we can help further.
Best,
Karen
Amazing support and service even if I currently have the free plan. I definitely recommand this app for loyalty and rewards program.
Hey! Thank you for the great review. We’re so happy that you are loving it 🤩 Come back and chat with us soon. Cheers! 🥂
Great integrations and super easy to use as well! Already had incredible support with setting things up as well!
Thanks for the awesome review! 😊We'll let our customer support team know that you had a good experience. We're all in this together, trying to making something awesome happen ✨
The Smile.io team was super patient and willing to help every step of the way. Great customer service!
Thanks so much for taking the time to leave a review! I am so glad that we were able to help you set up your program. Don't hesitate to reach out if you ever need anything else 💛 Nicole
Very friendly and helpful. Online chat is always nice and quick. It's refreshing to actually have assistance and support :)
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Amazing app!! Must have for online stores!!
Had an issue with the way my employee set up our points system. Fiona was able to help me out through a quick and convenient online chat to get our points system set up correctly! Also, our customers have loved the chance to earn rewards points, it's not a thing you typically get in our industry.