Smile: Loyalty Rewards Program
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Brilliant company, pleasure to work with. Fast and friendly service
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Good experience with customer support, quick service from Lynn
Thanks for taking the time to rate us 5 stars!
Smile Team✨
Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.
Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!
Thanks again, Ezra!
Thanks for leaving a review! We agree that Ezra (!!!) is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩
Great program, easy to navigate and implement.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
So easy to use, best customer service. I would recommend this app
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great customer service and Good documentation of Klaviyo intergration.
So far so good :-)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:
I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!
Smile Team ✨
Smile is a great service that makes rewards easy
Thank you for taking the time to leave this review :)
Shelby was really helpful!
Thank you so much for taking the time to leave this review 🤩 It was a pleasure assisting you!
Shelby - Smile Team✨