Smile: Loyalty Program Rewards

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guarantee.

Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! Thank you for your support, Jade!

First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance.

Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.

We've been with Smile for several years and it's been great, both in terms of function and service from the team.

It's straightforward to setup, customise and - most importantly - monitor performance. And whenever we encounter issues, the team are quick to respond and extremely helpful.

Highly recommended!

I have had the app for a few years now and it is good for points and rewards and the customer services is great. I just had assistance today from Lynn who was very helpful in working through an issue on my account.

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

I am giving Smile: Loyalty and Rewards a 3 star rating as the program is inefficient and complicated. However, I have been communicating with Cole Breivik and have been happy with his responsiveness and assistance.

This app is SO worth it. We recently switched our POS to Shopify and our in store customers are loving the new rewards so much more than our old system. Before they had to wait for a monthly batch to use them. Now they can use them on their next purchase.
And the Smile apps customer service is top notch. Andrea helped me weed through a lot of time to fine tune our setup.