Smile: Loyalty Program Rewards

Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! Thank you for your support, Jade!

First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance.

Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.

We've been with Smile for several years and it's been great, both in terms of function and service from the team.

It's straightforward to setup, customise and - most importantly - monitor performance. And whenever we encounter issues, the team are quick to respond and extremely helpful.

Highly recommended!

overall the app is great. It's working well for us and our customers. I do wish there were some language about gift card purchases and that points are not earned on those purchases. That issue comes up often for us..

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

I am giving Smile: Loyalty and Rewards a 3 star rating as the program is inefficient and complicated. However, I have been communicating with Cole Breivik and have been happy with his responsiveness and assistance.

Smile rewards are a great way for us to continually engage with our customers and encourage them to continue to shop with us. The customer service is BEYOND excellent!! If you're not sure how to do something,the staff there will walk you through things easily and quickly with videos and hand holding. Kudos guys for the excellent service!!

Ezra went the extra miles to fix our theme issue which affecting the whole loyalty user experience. Truly a charm including the team members who coordinating it which is Lynn, my all-time salute Smile.io individual. Smile.io Loyalty Rewards is your go to that fits all sizes of business!