
Smile: Loyalty Rewards Program
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I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!
Thanks for leaving a review! We agree that Ezra is indeed awesome 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.
Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Very fast support. My issue was resolved easily.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
⭐️⭐️⭐️⭐️⭐️
We're very happy customers of Smile.io! Our recent experience with the team, especially Cole Breivik, was outstanding. We had a productive meeting where we covered key strategies for improving how the app functions on our store. Cole was not only extremely knowledgeable but also incredibly kind and professional throughout the process. It's clear that Smile.io is a great company, and having team members like Cole speaks volumes about their commitment to customer success. Thank you, Smile.io, for the amazing support and for building a strong, customer-focused team!
We smiled reading this review! Thank you so much :)))
Exellent, also the customer service. Erin helped me a lot!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Nice one
Thank you so much for the 5-star review! We sincerely appreciate it 🤩
Don't hesitate to reach out again if you need anything!
- Smile Team ✨
So far this app is exactly what I needed. I haven't gotten far in the process or launch yet, but the customer service has been spectacular.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn provided great customer service. She answered all my questions completely and I left feeling really good using the Smile app. Thanks Again!
Thank you for taking the time to leave this review!