Smile: Loyalty & Rewards , 5,964 รีวิว
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We are in the process of setting up our loyalty program and have been in contact with customer support several times with questions. They have been very responsive and Brandon in particular was very helpful today in researching an issue I had with their loyalty landing page template. Overall the app has been pretty user-friendly as far as getting the back end all set up. Looking forward to launching our program soon!
Thanks so much for taking the time to leave us a review! So glad to hear that the set up is going well and that our team has been there to help when questions come up. We're here to help in any way we can 🤓
Best of luck with the upcoming launch! 🚀
Yours in Loyalty,
✨ The Smile Support Team ✨
Simply perfect support - could not be any better
Thanks so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)
Thanks for your 5 stars! We hope you continue to enjoy the app :)))
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ Jade & The Smile Support Team ✨
Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!
Thanks for taking the time to leave a review! I'm so glad I could help :D
- Angie & the Smile Team ✨
Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)
Yours in Loyalty,
✨ The Smile Support Team ✨
The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩
Please don't hesitate to reach out if we can help with anything else.
Cheers!
- Smile Team ✨
Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.
Have only had to contact support a couple of times and they've been great and extremely responsive.