Smile: Loyalty & Rewards

Great app, great customer service

Great Application & Professional Support!

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

Reading some worrying reviews and too many without a reply, although most are positive.

Only installed the app yesterday so this might not be the best feedback (I can always update).

They would love charging you based on the number of orders but with the free plan the customers don't get to see the points on the product page, account page, checkout and post purchase. The customers are also limited in redeeming the points at the checkout.

So on one side, Smile.io would love to make more money if we generate more orders, while restricting our customers experience with their reward system and ultimately our growth and Smile's. This makes no sense.

Good customer service and dev support.

Lisa provided fantastic service, helping me add the Smile app to my updated theme. A lot of my customers enjoy using the Smile app. It is simple and easy to use.

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Great customer service and product for my boutique! Highly recommend.

Brandon was incredibly helpful and got back to me immediately to not only answer my questions but give great tips as well!

Customer service is so helpful in setup and troubleshooting. We just launched, but very excited to see how this helps grow our business.