Smile: Loyalty & Rewards
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Great Customer Service by Brandon
Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨
My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions about how to use the program more! 💖
- Smile Team ✨
Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
It is an incredibly easy-to-use app that has significantly boosted my customer loyalty and repeat purchases, with excellent customization options!
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨
The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.
The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.
Thank you for your review! We are so glad we've been able to help both your online and in store customers :)
Lisa provided great service. She was super quick, helpful and friendly!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!
We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)
We have been running the Smile.io app for five years now and our ladies love the point and discount system. It is super easy and can be used online, in-store, and on our mobile app. The support team has been very helpful whenever we have questions, recently Lisa helped us figure out how to expand our account. Much appreciated!
We're so glad to hear that you and your ladies are enjoying using Smile! Thanks for taking the time to let us know about your experience with Smile and with Lisa. We love to hear about experiences like this one 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
CSR was quick to reply and answer my questions fully.
Thank you for the review and 5 star rating! We really appreciate it 💛