Smile: Loyalty & Rewards
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I give 4 star because I'm not yet using the apps, so I can give review about the system. The customer service staff is fast response and understood the question.
Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)
Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.
Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓
Yours in Loyalty,
Live Chat Manager - Brandon
Joana helped a lot!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
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Thanks for taking the time to leave a review - it helps us make Smile better! We've reached out personally via email to get more context on what you are looking for.
It is a very capable app and esasy to set-up, but it was not what the client required at a 100%, also tech support is a plus.
Thank you for your review! 🙏 We have reached out via email to see if there is anything we can improve on.
Smile Team
The help center responds quickly to my questions and explains well.
Great app and works well. Support is responsive. My only gripe is the new price structure, which was recently communicated to me and is very expensive. If I have to move up to the next plan it will cost too much per month and I will have to find an alternate solution.
Great Program. It has been a little difficult for me/my customers and have had some complaints, but overall it is a great program. I do wish there was a phone number to speak with someone directly, rather than having to go back and forth on email.
Awesome free app, I only wish there was an option for giving customers points at our own discretion (attending classes, for example)!
Our fans love getting rewards from The Plume Room. Discounts on vape products and referral bonuses create excitement. Smile works very well, and offers a customizable reward program.
https://www.theplumeroom.com