Smile: Loyalty & Rewards , 6,041 รีวิว

I use this app for my customers to obtain points for loyalty and also for the referral incentive. It has been awesome. The only thing I dislike is that a lot of customers have internet explorer and when using that browser, they are unable to sign up by opening the rewards icon on our home page.

So far so good! This plug-in was extremely easy to set-up! Now, let's reward the customers.

I tried the $50 STARTER PLAN for 2 months, unfortunately it didn't work for me.

PROS:
- Set-up is very easy & straightforward.

CONS:
- No template to create a "page" explaining the program. I had to use another page builder app to do that. All you get is a small icon with a very brief description.
- No email template to inform/invite "non-members" from my email list

What's important to me is the bottom line: does it BOOST sales or not? For me it did NOT. In the 2 months I had it, there were barely any sign-ups (not even my regular customers), and zero sales from the program.

I promoted the program by having a dedicated page explaining it, an announcement banner on my site, email, & announcements from the Judge.me review emails.

It felt as if the rewards program was another "product" that had to be heavily promoted, when I what I was looking for was the exact opposite: a program that would promote my other products.

Easy setup, nice interface. Very customizable

I had a hard time installing smile and the lady was very helpful, she even helped me removed my previous app.

It's nice app, and helpful in building customer loyalty

This is absolutely what I've been looking for. An app like this is without a doubt, at least in my mind, indispensable for any eCommerce shop owner.

Absolutely brilliant product, service, pricing system and user experience!

Very user friendly, sets you up so for success

I just added this app today (8 October 2018) so I do not have much experience with the app. That being said, I find it much easier than some I've tried. The instructions are simple and easy to follow. The navigation is easy to follow. In short, the app is intuitive. One issue I have was that I wanted to give my existing customers credit for joining the rewards program and found that I had to do this one by one. It would be nice if there were some kind of bulk editor that could do this in a single step. As I gain more experience with the app, I will return to either upgrade to 5 stars or downgrade to 3 stars. I won't know until I have working experience with it. For now, I can't see why 5 stars would be the next move.