Smile: Loyalty & Rewards
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Very easy to setup and developers are quick to answer any questions you may have about the app.
I installed this app earlier today. Set up was easy and quick. We were excited to release it.
Since releasing it we’ve noticed it’s only working for some customers. Half the customers are receiving their points for singing up and the other half aren’t.
I’m hoping this can be resolved or we will ha s to remove the app. I will update if the issue is resolved.
Hey there, we're really sorry to hear that you're experiencing an issue using our app. We'll be reaching out via email to get this resolved for you!
Love to have been able to place where I like on my site and selected pages.
Other than that it seems to be doing just great.
easy to install.
Shop Zevallos Handcrafted shoes.
This app has cost me thousands of dollars. It rewards people on top of any existing discounts in my store and there are no rules or ways to prevent it stacking. I am losing money all the time due to this. Not happy. The aesthetics are nice but they clearly don't understand retail business and how customers behave.
Thank you for your review. We really appreciate your feedback. We want to ensure that Smile benefits your store and increases engagement with your customers.
Smile coupons are not able to be combined. Unfortunately, some 3rd party apps conflict with Smile and can cause unexpected behavior, such as allowing discounts to stack. We don't recommend using these apps alongside Smile for this reason. We also have a recommended setup to help optimize your rewards program and ensure it works for your Store. We will be happy to help you adjust your program and have reached out via email.
Best regards
Smile Team
So far so good! Excited for the perks given to my customers as Im sure they will be!
The set up was easy but results yet to know since I switched from another app with not much success after 6 months onto it to Sweet Tooth. At this point, the only thing I wish it can be better was it can be a pop up or perhaps located more prominently within the website. Right now, it's a small rectangle with small fonts at the bottom corner when website is viewed from desktop. It's at the bottom of the screen when view from phone. Still too early to tell if it can indeed inspire more sales from my existing customers and generate more leads from referrals and new sign ups. Will update my rating in couple of months time for a fair honest review.
I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response
Thank you for your feedback! We've sent you an email :)
It's an excellent app, it's a very nice concept. The only problem is the price, it´s waaaay overpriced.
Hey there! Thanks for the feedback. We'll be in touch via email to chat more :)
Great way to have your customers engage with your store! I recommend using it to its full capabilities.