Smile: Loyalty & Rewards

It's a really good app and works very well. Installation was very simple and setting it up was easy. The only reason I have not rated 5 stars is that it would be nice to be able to add on say other features you need when on a lower tier. For example, we would really like VIP rewards but we are on the Starter package. For us $599 a month is simply out of reach at the moment but we would be willing to pay for the feature.

New to this app but seems good so far

Simple and nice app. Easy to set up as well. Could have done better with interface.

Having a reward program is such a great idea and Sweet Tooth makes it easy and explains everything so clearly. I can't wait to see how well this will work out for my store.

Great customer service! My issues are resolved quickly any time I reach out for assistance. Much appreciated :)

pretty great app. It would be a lot better if discount codes were automatic.

Very simple to set up, only problem we have is that being based in the UK we need pound signs not dollars!

David has been very informative and giving us solutions. He has been the most informative and attentive compared to other customer support reps I have spoken to in Smile

It's a bit buggy, but the response team fixes the bugs pretty quickly if you send them an email. Support is very quick and courteous and they get to work straight away. Overall, pretty happy with it, especially for the price.

For the most part the program is great, I deducted one star because I've noticed sometimes the "redeem rewards" option isn't always there when I'm checking a customer out at POS (this happened not that long ago, a customer who had over 1000 points was checking out- but at POS the smile integration said "no rewards available.") I acknowledge that maybe this isn't Smile's fault- maybe it was something to do with Shopify- but was frustrating nevertheless. Smile customer service is always great though! Fast and friendly and always makes things easy to understand. Thank you!!