Smile: Loyalty & Rewards , 5,054 条评论

I love the app, it's just the entry level price is too expensive for small businesses. They need to drop the starter price. I would have moved from Free to Starter over a year ago if they had a promotion or something. Currently keeping an eye out for cheaper paid options or seeing if they address the price issue.

Functionally works great but pricing is insane. $1000/mo to integrate into checkout... c'mon now. Need to allow for some custom packages.

Not being a particularly technical person I cant tell you how brilliant the customer support has been for the app, in particular Tess, Marie and Joana who all went out of their way to help me.
I feel this integrated app will be a real bonus to growing my customer base and keep customers returning .

Great customer service from the team and Ezra! Replies are prompt and friendly, the app itself is easy to use. It is easy to connect and chat with the team and they are super helpful. Really appreciate you taking the time to understand the requirement and helping me out. Good luck guys

Smile is a remarkable Shopify app that offers loyalty points to customers, and my experience with it has been nothing short of outstanding. The app seamlessly integrates with my online store, and its customer service is exceptional.

What sets Smile apart is its incredible customer service. The team behind Smile is friendly, patient, and always ready to help. Even with small, seemingly obvious questions, they respond in the most friendly and helpful manner. Thank you!

I had a fantastic customer support experience with Smile! They were incredibly responsive and promptly addressed my theme migration questions. Their knowledge and expertise were evident as they provided clear and concise answers, making the process seamless.

Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..

Excellent app and super helpful and kind customer support. Maria was quick and profesional with problem I had!

Great program and easy to use. Integrations are working well and support is super quick and helpful! Lovely to finally have a proper loyalty program in our shop.

I have been looking into a loyalty app for some time, and after fair bit of research, have settled on Smile. It ticks every box we need, and whilst not cheap, it seems to offer better value than much of the competition.
On top of that it seems pretty straightforward to use, and the staff I have dealt with have been super helpful and patient.