Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,489)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月11日

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
美国
6年多 人在使用应用
Smile.io已回复 2024年9月12日

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

2024年9月5日

Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend

XOXTOYS
加拿大
大约6年 人在使用应用
Smile.io已回复 2024年9月7日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年10月2日

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
美国
大约5年 人在使用应用
Smile.io已回复 2024年10月29日

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

2024年10月28日

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
美国
2年多 人在使用应用
Smile.io已回复 2024年10月30日

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

2024年8月29日

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Peaches&Crème K-Beauty and Skincare
马耳他
3年多 人在使用应用
Smile.io已回复 2024年8月31日

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

2024年9月4日

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
英国
大约3年 人在使用应用
Smile.io已回复 2024年9月5日

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

2024年10月11日

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Kats Cookiez
加拿大
3年多 人在使用应用
Smile.io已回复 2024年10月14日

Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.

2024年9月23日

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD
新加坡
接近6年 人在使用应用
Smile.io已回复 2024年9月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年8月19日

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Vanillapup
新加坡
大约6年 人在使用应用
Smile.io已回复 2024年8月21日

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)

-Hannah & Andrea

2024年10月8日

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

The Irie Cup
美国
接近4年 人在使用应用
Smile.io已回复 2024年10月11日

Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊

Don't hesitate to reach out if you have any questions.

Smile Team ✨