Smile: Loyalty & Rewards
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This app is so easy to use and my customers love it. I find the back office to be easy to navigate and my customers have said it's so seamless.
Thanks so much for leaving us this review 💖 We're so glad to hear that your customers are enjoying the app!
**Update**
The app itself has always functioned excellent and has been a great boost to our business.
A few weeks ago the pricing tiers had changed fairly significantly and though I was initially frustrated the team at smile worked very hard to find a solution that would work for our business needs and keep our rewards program uninterrupted for our customers..
Thank you for your feedback it is really helpful to enable us to improve. I've reached out via email to see if we can help resolve this situation for you.
Best regards
David
Great support and service when there are issues. Thank you for assisting us in resolving the problems we faced.
Thanks so much for the kind words about our support team! I have reached out to you to see if there's any feedback you could provide that would help us understand how we can improve our app from your perspective. See you over in the chat threads 🤓
Yours in Loyalty,
Live Chat Manager - Brandon
While I don't think we've spent enough time trying to maximize the benefits of this app, it appears that a good number of our customers are using it to their benefit - and hopefully to ours! Excellent customer service from the support team.
Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏
Great app! Easy to set up and has great features. Ellie is awesome in customer support!
Its a brilliant app, been using this loyalty app for 3 years.. However after this update they made, they removed alot of settings and features from the free plan.
Now i can't change and edit my settings, i literally have to fork out 50 usd just to change a few settings. What a bunch of greedy devs.
Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.
Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!
Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team
Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.
Thank you so much for your 5 star review! We really appreciate it! 😊
Awesome app. Fantastic support. Ryan and the team are both responsive and extremely helpful. Thanks guys!
Nice App - Integrates well with our store.