Smile: Loyalty & Rewards

Simple and easy to use.
Has allowed me to create a program that works for my business (for free!)
Can't wait to try paid features in a few months.

Why was an 5 star review auto generated saying -easy to set up,looking forward to using it? I would give it 5 stars if I did not have upload all those coupon codes. App is new to me, but with the exception of manually uploading all the coupons, seems like a great app.

The app works very well and the customer support replies quickly. Would definitely recommend this app.

So Far so Good, Really helpful Staff. Responsive to all my questions starting up our loyalty. The is our first time running a loyalty program and worried about how to transition our customers without giving too much. Was deciding between Sweettooth and Loyalty Lion, even though Loyalty lion had more features, we felt that location being in the states, mobile version was more fluid and refined, and overall eagerness to help answer all our questions Sweettooth was the better choice. And we are so far happy with our decision.

Really good just wish the upgrade wasnt so expensive :(

Super easy to use. I was able to integrate Smile seamlessly, and it helped us provide better service to our customers by understanding their purchases and rewarding them for their loyalty! Also, the customer service is amazing - I was able to get my questions answered so quickly so I could get up and running in no time. Highly recommended for any small business!

Had it for about a year now and have seen activity and customer retention due to this app. Best of all is that it is a powerful and free app with various ways for potential customers to earn points, such social likes and sharing, birthdays, customer referrals, purchasing points and new sign up points. Highly recommend this app.

The app is pretty fine, easy enough to use and customize. We really liked it for a while.
HOWEVER, we realized that when our customers click the button to earn points for certain tasks (ie follow us on insta, or like our fb page) smile IMMEDIATELY rewards the reward points, upon clicking the button.
I was testing it out and got a reward point email from them before the new browser with our instagram was even done loading.
I reached out to support and they explained due to certain laws there is no way for them to verify if users actually follow through with the actions, but they believe that most people do.
Alright, thats totally fine, but can you please implement a delay in sending the email/ awarding the points? like a 5 or 10m delay in that email being sent would give the individual a moment to actually go ahead and follow through, and they are WAY more likely to do it that way.

Update: I was able to deactivate the auto email, while this is better than nothing, it would be great if they could introduce a delay option!

Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.

I recently added the app and I must say the ease at which everything installed and got working is just phenomenal! Never thought adding such a complicated system would be so user-friendly and easy. Furthermore, totally blown away by their customer service. The help/support Sarah and Maggie provided were far past my expectations! I highly recoomend this app.