Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,538)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月16日

We've had a fantastic experience setting up our loyalty program with Smile. The platform is user-friendly and offers a variety of customization options to suit our needs. Whenever we had questions or needed assistance, the Smile support team was always prompt and helpful. We are very happy with the overall service.

DoggieLawn
美国
接近3年 人在使用应用
Smile.io已回复 2024年7月18日

Thank you for this lovely review! We are so happy to hear you've found the platform to have ample customization options and our support were quick to help with your questions!

编辑时间:2024年7月2日

Updated review: Customer service contacted me after my first review and we were able to find a solution based on my seasonal company. I think they have a great customer service and for that I give them a 5 stars. I want to say that I hope that in a near future they will offer more packages. Right now it goes from 0$ to 50$ and nothing in between. Maybe with one or 2 options in between they would have even more users.
Previous review:

I have used this apps for a year or so. This was a wonderful app until they switched some features. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really disappointed. I am a seasonal business so some months I have 100 orders and other months 350 orders but because of that, I would need to upgrade to the 49$/month plan and I think it's way too expensive. Not a good solution for small businesses.

June Swimwear
加拿大
3年多 人在使用应用
Smile.io已回复 2024年6月28日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

I'm glad we could work on a solution that makes sense for your business. Don't hesitate to reach out if you have any further questions. We're always here when you need us!

Smile Team ✨

2024年8月22日

Lisa was great. Her communications were clear and helpful - including step-by-step screen shots and suggested text when I needed it. Thank you!

Perennial Refill Hub
美国
大约1个月 人在使用应用
Smile.io已回复 2024年8月23日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年9月10日

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Vervazi
美国
2个月 人在使用应用
Smile.io已回复 2024年9月13日

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

2024年9月26日

We had nothing but issues with 3 other Loyalty Programs, and are so happy to say that Smile is the only app that ticks every box we need (and what we believe is the absolute fundamental features of a loyalty app to engage customers during purchasing and checkout). Well done Smile! And a special shout out to Lisa for all her help during the onboarding and my endless questions and need for support. Thank you so much for all your help Lisa!

Newtrino International
葡萄牙
4天 人在使用应用
Smile.io已回复 2024年9月29日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年8月23日

Very helpful advise from Shelby! easy to navigate and clear information.

Ediit
英国
6个月 人在使用应用
Smile.io已回复 2024年8月26日

Thank you for the 5-star review! I'm happy that I could help. 🙂

Shelby - Smile Team ✨

2024年8月29日

Easy to use and the customer service is very helpful and fast at answering my questions

Sukar
美国
大约2年 人在使用应用
Smile.io已回复 2024年8月31日

Thanks so much for taking the time to leave a review!

- Smile Team ✨

2024年7月23日

I couldn't figure out why my customers haven't been able to redeem their points with Smile and she was able to explain it to me.

Accessory Fix LLC
美国
接近4年 人在使用应用
Smile.io已回复 2024年7月25日

Thank you for your review! We are so glad that you had your questions answers clearly :)

2024年9月19日

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
美国
5年多 人在使用应用
Smile.io已回复 2024年9月22日

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

2024年9月6日

Great rewards app and 5 star support too.

Zap! Creatives
英国
接近6年 人在使用应用
Smile.io已回复 2024年9月7日

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨