Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

评论 (6,656)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年12月5日

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
拉脱维亚
10个月 人在使用应用
Smile.io已回复 2024年12月6日

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

2025年2月20日

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
英国
29天 人在使用应用
Smile.io已回复 2025年2月22日

Thank you so much for taking the time to leave this review 💖

2024年11月5日

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if ...

MALA Home Fragrance
英国
6个月 人在使用应用
2024年11月21日

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
加拿大
大约2年 人在使用应用
Smile.io已回复 2024年11月22日

We smiled reading this review! Thank you so much :)

2024年10月29日

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
美国
6个月 人在使用应用
Smile.io已回复 2024年10月31日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年2月20日

Lisa was very helpful and effecient. Many thanks

Kedar Health
加纳
1年多 人在使用应用
Smile.io已回复 2025年2月25日

Thank you for your review and feedback. I've reached out via email to address this with you.

2024年11月12日

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
美国
3个月 人在使用应用
2025年1月22日

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
美国
大约4小时 人在使用应用
Smile.io已回复 2025年1月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年12月4日

Was able to resolve the issue immediately

Bums and Roses
美国
3年多 人在使用应用
Smile.io已回复 2024年12月6日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2025年1月3日

Very Easy to use - Works Great with Shopify POS!

937HEATZ
美国
大约2个月 人在使用应用
Smile.io已回复 2025年1月5日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨