Smile: Loyalty & Rewards
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Mediocre so far, expensive and pushy to review them. 3/5, understand these take time to develop a user base but due to the pay-to-play monthly fee it will be an expensive bill before anything too substantial happens.
Hey there! Thank you for the feedback. We'll be in touch via email to chat more.
Easy to set up and use. The clean interface is a plus!
I appreciate the immediate assistance that the chat provides. The Smile Rep, Maria, was incredibly helpful and kind! Thanks guys!:)
Thank you SO much for this lovely review 💖 We agree - Maria is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌
My customers love the App but there are a few things that are not intuitive. I reached out to Tech Support because I had two customers in the last week who had problems with their rewards. The Tech Support through the Chat was quick and efficient. They had to check on something to answer one question but I got a full answer and a video on how to educate the customer on the problem. I was impressed with their thorough response and effort to really try to answer my questions. Thanks!
Like the app so far. Very user friendly. I like the free plan start up option in conjunction with Shopify. I would give it 5 starts but my only real issue is the pricing for the basic plan. I feel $59 for the basic plan is just too much. Most basic plans I researched run about $20-$30. Depending on how much sales traffic this app helps generate when I no longer qualify for the free plan will determine if Spending $59 a month will be worth it...
Great customer service! Jade provided a solution to our problem and saved us a lot of time from doing manual work. Thank you!
Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)
The smile app isn't the most robust, but it's great for the price point. The biggest hang-ups are the lack of customization, but their customer service is quick, helpful, and insightful. Josh has been fantastic at helping when needed.
Thank you so much for your review! We appreciate your candid feedback and I will be reaching out directly to assist in helping you best maximize our customization features. 🙏 It was great chatting today, talk again soon! 😀
Cheers,
Joshua - Smile Team 🧙♂️
I think this will be really helpful. Seems very straight forward.
Too expensive for small businesses.
If the price could be lowered. I am willing to pay for more features.
Thank you for the feedback! Someone from our team has sent an email your way to provide additional information. 🙂
Great App! Sweet Tooth has everything you need to create and run an amazing and incentivizing customer rewards program!
NaturalMeBeauty.com