Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,300)

整体评分
4.9
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2022年4月20日

Great app, easy to set up for non-tech person :). Jade in support was very helpful, highly recommend.

GLAM DOLL
爱尔兰
接近2年 人在使用应用
Smile.io已回复 2022年4月20日

Thank you so much for leaving a review, it was a pleasure helping you today :) -Jade <3

2021年1月20日

I think too little is offered in the free plan because it is not worth paying for the plans if it is difficult to get persons to sign up. Customization of rewards still has its limits.
will rate again at a later date

aunasbodycare.com
巴巴多斯
接近2年 人在使用应用
Smile.io已回复 2021年1月20日

Hi there,

Thanks for sharing your feedback. I've checked your loyalty program's configuration and can see lots of opportunities where we can help you optimise, particularly around how quickly your customers can earn their first reward, and the value of their points.

Additionally, Smile can only be as successful as your store. So ensuring you have a healthy customer presence before enabling your loyalty program will is important to gain traction.

I'll reach out to you shortly with more information regarding optimisation :)

2018年1月22日

love this app, great tool for making customers stay loyal to the brand. had a small issue with my discount codes but maggie was quick to help me resolve it, i didnt even have to do anything. she just fixed it. kudos!!!

Fortune Cookie Accessories
菲律宾
接近2年 人在使用应用
2022年5月10日

Smile.io is a brilliant app and they provide excellent customer service. I'd recommend to any Shopify store owner.

Equinutritive
英国
接近2年 人在使用应用
Smile.io已回复 2022年5月10日

Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3

2016年10月10日

Great app for encouraging customers to engage with the store and return to shop more. I absolutely love using it at http://shop.growingupgoddess.com

Growing Up Goddess
美国
接近2年 人在使用应用
2021年3月9日

Very cool app. By far the best quality when it comes to Loyalty rewards program. However I have to mark it down for not having a manual translation option available when there is only 5 default languages to choose from.

Mig&Mini
丹麦
接近2年 人在使用应用
Smile.io已回复 2021年3月10日

Thank you for sharing your open and honest feedback. We rolled out the translations feature relatively recently (right at the end of 2020), and so we're being careful to ensure everything is stable before considering how to grow it further.

I'm keen to learn what language support you're looking for, so I'll reach out with a follow-up message soon.

Glad to hear that that you're enjoying the core loyalty program though! 🙂

2016年2月24日

Cool app, easy to setup, good guide and works great.

Am Generalstore
美国
接近2年 人在使用应用
2016年4月14日

Really lovely app,
very convenient and inspire me a lot!

Wallflowers Hong Kong
香港特别行政区
接近2年 人在使用应用
2021年3月13日

Brilliant platform and excellent service. We're just learning the ropes as a store, setting up our referral programme, but this process has been helped along inordinately by Joana at the smile team. Cannot recommend the app enough - and if you do speak with the team at smile, and Joana pops up, you're in safe hands!!

Green Bee
英国
接近2年 人在使用应用
Smile.io已回复 2021年3月13日

Thank you so much for taking the time to write this review 🤩

2023年8月9日

Had a slight problem and was sorted straight away. Jade was really helpful and managed to solve the problem in minutes which would have taken me hours

The Cornish Cheese Co
英国
接近2年 人在使用应用
Smile.io已回复 2023年8月10日

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team