Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,425)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月30日

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

La Terre
美国
大约2小时 人在使用应用
Smile.io已回复 2024年7月31日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

编辑时间:2024年5月9日

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Press Club
美国
大约6年 人在使用应用
Smile.io已回复 2024年4月30日

Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨

The Smile Team 💝

2024年8月16日

perfect support from Lynn, hope i can fully use the plan

Yan Collection
新西兰
大约14小时 人在使用应用
Smile.io已回复 2024年8月17日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年5月23日

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
美国
大约1年 人在使用应用
Smile.io已回复 2024年5月25日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

2024年6月11日

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Love Cherish
爱尔兰
3个月 人在使用应用
Smile.io已回复 2024年6月12日

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

2024年9月8日

prompt response and exact info I was after

thank you

Poker Tragic
澳大利亚
大约19小时 人在使用应用
Smile.io已回复 2024年9月10日

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

2024年6月4日

The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.

Cycology Clothing UK
英国
大约1年 人在使用应用
Smile.io已回复 2024年6月7日

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年8月9日

Great app, great customer service

Mococo
英国
大约2个月 人在使用应用
Smile.io已回复 2024年8月10日

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨

2024年6月10日

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
新加坡
4年多 人在使用应用
Smile.io已回复 2024年6月12日

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)

2024年7月3日

This is a great loyalty program and has great customer service!

Gym Direct
澳大利亚
8个月 人在使用应用
Smile.io已回复 2024年7月6日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨