Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,545)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年8月5日

Love this app and the customer service is wonderful! Andreandana is very helpful and informative. Highly recommend :)

Vita Pacifica
美国
大约2个月 人在使用应用
Smile.io已回复 2024年8月7日

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

2024年10月31日

The customer service is top notch.

PUNCHY'S
美国
3个月 人在使用应用
Smile.io已回复 2024年11月1日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年8月30日

Super helpful!

Muvuca Agroflorestal
巴西
5个月 人在使用应用
Smile.io已回复 2024年9月1日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年8月6日

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
美国
3个月 人在使用应用
Smile.io已回复 2024年8月8日

Thank you for your review! We are so glad Lynn was able to help you :)

编辑时间:2024年6月25日

This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.

Blue Mountain Tea Co
加拿大
接近3年 人在使用应用
2024年8月15日

The app is relatively easy to navigate and the chat support was very helpful.

Jesse's Teahouse
美国
大约1年 人在使用应用
Smile.io已回复 2024年8月28日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was anything else we could help with.

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年6月21日

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!

Rebel Athletic
美国
12个月 人在使用应用
Smile.io已回复 2024年6月24日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年7月17日

Hannah's explanation is straight forward and clear. Thank you.

AlbertWines2u
马来西亚
5个月 人在使用应用
Smile.io已回复 2024年7月19日

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :

2024年8月2日

Really helpful customer serivce!

Loxx Hair
美国
接近2年 人在使用应用
Smile.io已回复 2024年8月6日

Thank you for the kind words! 💛

2024年7月24日

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
美国
接近6年 人在使用应用
Smile.io已回复 2024年7月26日

Thank you for leaving us a review!