Smile: Loyalty & Rewards , 5,267 条评论

We have only been using the app for a few days, but we are quite happy with it. The set up was easy and the ability to customize the branding is fantastic, even down to small details like padding the launch icon. The customer service is spot-on. They were friendly, quick to respond, and adept at fixing any issues we had. Thank you Nicole!

So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand.

Super easy to use and very user-friendly. Was able to import customer data from previous app and setup notification emails within a day of use. Would recommend to all businesses.

Smile has been pretty seamless to set up and when I experienced a little issue, the customer service was outstanding. Joana went out of her way to step me through a solution and then fixed another problem on my site without me needing to log a separate case with Shopify or my Theme developer. I'm early into my journey using Smile but, so far, I'm really impressed by its service. Happy to recommend Smile!

We've been using the app for quite some time now, and it actually helped a lot to increase the referral process. It's simple, easy to use and understand and great for starting out a rewards program. Also, customer support was quick and spot on replying to our questions (shout out to David for helping us sort out tagging customers inside Shopify).

We've been with Smile for almost 5 years and love the platform. We recently discussed some changes we would like to make and their support team worked with us to make it possible. We can't wait to see how these changes help our growth, and we're excited to keep working with Smile!

I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get.
Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.

So far we've been happy with it and have had it installed 3.5 years! It just works, we don't have to fumble around with it, and our customers use it (we know because we get emails about it all the time if something isn't working right, they're worried they didn't get their points, etc.)

We have been using Smile.Io for about 14 months. As we have grown the app has worked well for us. The support team - in particular David - has been very helpful. As we have grown there have been things we needed help with and they have always been able to help and accommodate our needs. Often apps push you to move to higher levels before you are ready or able to move but Smile has always been able to show us how to manage things or help us when needed.

We love Smile. We've been with this app for almost 3 years and love the platform. It's easy to use not just for customers but for us as well on the back end. The customer service is amazing. They are friendly, quick, and really helpful while getting the information across in an easy way.