Smile: Loyalty & Rewards

Customer service have been great addressing any concerns or problems we've had.

Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.

quick reply to my concerns, happy with the service.

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

Straight forward user interface and responsive, friendly customer service

Great app, great communication & customer support. Only a bit pricey for us at the moment, hopefully in the near future..!

Good app but doesn't allow for free shipping for members as an option so I had to add another app to facilitate this. Staff were helpful.

Great app and works well. Support is responsive. My only gripe is the new price structure, which was recently communicated to me and is very expensive. If I have to move up to the next plan it will cost too much per month and I will have to find an alternate solution.

Great Program. It has been a little difficult for me/my customers and have had some complaints, but overall it is a great program. I do wish there was a phone number to speak with someone directly, rather than having to go back and forth on email.

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.

Have only had to contact support a couple of times and they've been great and extremely responsive.