Smile: Loyalty & Rewards , 5,255 条评论

整体评分
4.8
每个评分等级的数量
  • 87% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星
2023年8月14日

This app helps us make a closer connection with our customers. After new updates, the Growth plan is the most valuable to choose. Their customer services have quick responses and professional skills, especially Lisa.

Vaporesso Store
香港特别行政区
1年多 人在使用应用
Smile.io已回复 2023年8月16日

We love hearing that you feel more connected to your customers with Smile :) Thank you so much for your review and kind words. We also think Lisa is great! Let us know if you have anything else we can help you with.

2023年3月12日

Really enjoy using smile so far. Its easy to set up, and the tech is not glitchy at all. When I was having trouble with my store, their ive chat customer service was immediately responsive and helped with my issue right away. Recommend using for your shopify store.

Boss Mama Malaysia
马来西亚
3个月 人在使用应用
Smile.io已回复 2023年3月13日

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2023年9月15日

We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money.
I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.

ESTHER & CO.
澳大利亚
6年多 人在使用应用
Smile.io已回复 2023年9月16日

Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help!

The Smile Team :)

2023年8月4日

I've had a wonderful experience using Smile.io. What truly stands out is their customer support team - they are incredibly responsive and always eager to help. Their dedication to resolving issues and answering queries is commendable, making the whole user experience smooth and enjoyable. If you're looking for an app that not only offers great features but also top-notch customer service, I highly recommend Smile.io. Keep up the excellent work!

YOKO.LV
拉脱维亚
11个月 人在使用应用
Smile.io已回复 2023年8月5日

Thanks so much for taking the time to write this review 🤩

编辑时间:2023年6月7日

SMILE.io customer service actually has solid customer service that goes above and beyond, even as they grow their company in size, they have been thoughtful about their current base considering changes to their business. I will say we have had bumps along the road but they deserve 5 stars for actually resolving issues.

Shout out to David for making things right.

Coldest
美国
8个月 人在使用应用
Smile.io已回复 2022年10月16日

Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying Smile and that our team was able to help you through onboarding. We think Andreandana is awesome too 💛

2023年4月1日

OMG! Incredible service and the application is great, one of those applications that really works excellently with its free plan for businesses that are just starting! I hope to grow and get the next plan. Thanks for having it built.

Junio 12
美国
1天 人在使用应用
Smile.io已回复 2023年4月1日

WOW! Thanks so much for this incredible review 🙌 We are extremely pleased to see all the ways Smile supports your business and we are so excited to see your store continue to grow with Smile! ✨

2022年11月16日

We've used Smile for a fair few years now and can only say good things the app itself and the support provided. Many new features coming which look great. Fantastic that they are not resting on their laurels.

Vape Superstore
英国
4年多 人在使用应用
Smile.io已回复 2022年11月16日

Thanks so much for taking the time to leave a review! We really appreciate it and are happy to hear that you enjoying Smile. Don't hesitate to reach out if you need anything else!

2023年6月13日

Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!

Afternoon Scent
新加坡
大约1小时 人在使用应用
Smile.io已回复 2023年6月14日

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that we could help :)

2023年8月10日

Incredibly helpful in getting our second business set up with the system and also saved us money on our existing business by shifting us to a more suitable plan.
Couldn't have gotten any better customer service from Hannah.
Thanks Guys.

Skiforce Australia
澳大利亚
14分钟 人在使用应用
Smile.io已回复 2023年8月11日

Thank you for your kind review! It was an absolute pleasure chatting with you and we are looking forward to watching both of your stores thrive! - Hannah & The Smile Team :)

2023年8月3日

Smile is a very easy to use Rewards & Loyalty App. We have been running with it for over 6 months now and it was easy enough to set up, links well with our email marketing and if we have any questions regarding the features, support has been quick to respond and very thorough in their response. Thanks for all your help Hannah!

New Forest Clothing
英国
11个月 人在使用应用
Smile.io已回复 2023年8月5日

Thank you so much for your kind review we really appreciate it.

Please let us know if there is anything else we can do to help.

Cheers

The Smile team 💛