Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,543)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年2月2日

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
西班牙
大约1年 人在使用应用
Smile.io已回复 2024年2月3日

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年7月11日

I haven't used the app yet, but the customer service prior to install has been outstanding! Happy to find an app with quick, responsive support.

Speed Cleaning
美国
38分钟 人在使用应用
Smile.io已回复 2024年7月16日

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

2024年6月6日

Absolutely awesome service

Cassine
百慕大
5年多 人在使用应用
Smile.io已回复 2024年6月7日

💛 Thank you so much for taking the time to leave a review! We're happy to hear you're loving Smile.

编辑时间:2024年3月1日

Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.

Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.

Par-Tee Golf
加拿大
接近2年 人在使用应用
Smile.io已回复 2024年1月6日

Hi there,

Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.

- Sarah and the Smile team

2024年1月12日

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
英国
4年多 人在使用应用
Smile.io已回复 2024年1月16日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

编辑时间:2024年6月25日

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
美国
大约5年 人在使用应用
Smile.io已回复 2024年4月25日

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年3月27日

Lisa is the best! She helped me so quickly and was super friendly along the way. I love working with Smile. Bonus: my customers are loving this loyalty program. It all runs very smoothly and Smile's customer support is always there when you need them.

Squasht Boutique
美国
1年多 人在使用应用
Smile.io已回复 2024年3月28日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and it's so awesome to hear that your customers are loving Smile 🤩

Lisa - Smile Team✨

2024年8月22日

A minha experiencia com a Smile tem sido ótima, tem sem duvida ajudado a fidelizar os meus clientes e o suporte deles é fantástico, respondem prontamente a qualquer dúvida ou problema.

Laral Crafts
葡萄牙
4个月 人在使用应用
Smile.io已回复 2024年8月23日

Muitíssimo obrigada pela sua avaliação, a qual nos preenche de orgulho! :)

编辑时间:2024年7月15日

Love it - probably the best loyalty program for Shopify that I've had the pleasure of using. We started with Smile, left for Stamped.io, then left for influence.io and we're back on Smile after all that. Didn't know what we lost til we left. They welcomed us back and it's been seamless since.

EDIT: Lynn was a rockstar and helped fix our theme issues within a few hours

Popov Leather®
加拿大
大约1年 人在使用应用
Smile.io已回复 2024年3月15日

Thank you for the five star rating and for finding your way back to us. We're happy to have you and your customers using Smile! 💛

2024年7月10日

Great customer service!

Charlotte et Charlie
加拿大
13天 人在使用应用
Smile.io已回复 2024年7月12日

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)