Smile: Loyalty Rewards Program

Cole was so helpful as we had to reset our system due to an update with our loyalty program. He walked me through every step of the way and assisted, which we appreciate as busy small business owners.

Smile has been great for our business. It has been simple to setup and operate and gets a high percentage of customer uptake and retention. Support has been helpful at all points through our journey.

The app works great, and if you aren't changing your store a lot then, you won't have any issues. Customers also love having a rewards system!

We used Smile for a few years now, excellent reward system, easy to set up, manag,e and use for customers. UI and UX are super friendly. Customer Support Shelby was wonderful in helping me with inquiries.

This app is easy to implement and customize with a variety of rewards for customers. The support team is quick to respond to questions with several solutions for our program.

In the grind as a business owner, quick and simple solutions are vital! Hannah was very helpful and provided clarity by answering my question. This really gave me more confidence in using smile to better serve my customers to keep growing my business!

The customer service and chat response is great. Lynn did a great job solving my problem. When the data that I needed wasn't present on the dashboard, she sent me everything I needed in a raw data file - great for analysis! Dashboard could be a bit more descriptive of the data presented.

I was having issues with the app and emailed customer service. Honestly, I never expected to receive a response, but 5 minutes after I emailed, I got a response from Shelby and she was so helpful and thorough. Turns out the error was on our end, but the customer service was great.

While trying to set up our loyalty program, I had a few questions about how to make it work on our checkout page. Ezra was very friendly and helpful in making it work. I'm looking forward to seeing how our company can grow with the Smile Loyalty program.
Thanks again Ezra!
Richie

Really easy to use and the support has been great - especially Angie who got back to me really quickly with the technical issue I had around how coupons were showing for customers. She sent me a very thorough email explaining things really clearly and she had also done some tests in the background to double check. Thank you so much!