Smile: Loyalty & Rewards

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

Super helpful customer service team.
App could do with better built-in analytics.

Joana helped a lot!

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Super stoked to be using this app! Easy to use - can't wait to see the results!

Xo,
Wildflower

I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Easy to setup. Customers love it. Great chat-based customer service! ...............................

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.