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very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe some big companies can afford it. If you re a small company be ready to wait for 2-3 months to see any results and pay $200 / month so it will never generate as much as you expected to cover the monthly cost. So i recommend to avoid this App grow for at least 5k in net profit per month and then consider to install it.
Hi, Nicole from Smile here,
Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it offers small businesses a good return on investment at an accessible price.
We offer our Free and Starter Plans for businesses just getting started with a loyalty program. Then we suggest upgrading as needed as your business grows. I hear that you weren't getting what you wanted out of the Starter Plan.
At any time you are welcome to reach out to us and we are happy to help you configure your program according to best practices to ensure that you are set up for success. We are also happy to offer any ideas and help with marketing your loyalty program.
I reached out to you to chat further, so that we can help you increase repeat purchases with Smile on a plan that aligns with your budget.
Thanks again for the thoughtful feedback.
All the best,
Nicole, and the rest of the Smile team 💛
Great features and fast customer support responses. I found it really easy to set up and customize!!
Thank you for your kind review! It was a pleasure assisting you today :)
Super excited about this app. I've been looking for something like this forever!
Loving it, great user interface, and the integration, but the automatic change of languages and some other things should be great. Really No SPANISH SUPPORT?? like my store is in mexico city....
Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..
This looks awesome from www.extri-uk.com
I am normally very lazy to write reviews but after starting to use this amazing app, I felt I really had to. It's simply a Great app! It's a very powerful marketing tool. Super easy to use and amazing customer service. Overall, I'm really impressed! Highly recommended!
Easy to use and great customer service! The free plan is awesome, and they are good on customer privacy too, which is super important for us
Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade
Great app! Super useful for gaining and retaining customers!
it wont let customers make a account, it force closes