Smile: Loyalty & Rewards , 5,964 条评论

整体评分
4.9
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年2月7日

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
美国
大约3年 人在使用应用
Smile.io已回复 2024年2月9日

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年1月31日

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
英国
12个月 人在使用应用
Smile.io已回复 2024年2月2日

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

2024年2月22日

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
美国
2年多 人在使用应用
Smile.io已回复 2024年2月27日

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

2024年3月19日

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
美国
6天 人在使用应用
Smile.io已回复 2024年3月21日

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月16日

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
美国
9个月 人在使用应用
Smile.io已回复 2024年4月18日

Thank you for your review. We are happy to hear you had a speedy response to your questions!

2024年3月10日

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
新西兰
13天 人在使用应用
Smile.io已回复 2024年3月14日

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

2024年3月6日

Fantastic customer support second to none! Fast response time, so helpful and Karen went the extra mile :) 10/10 star in customer service!

Tuesday Label
新西兰
接近3年 人在使用应用
Smile.io已回复 2024年3月8日

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

2024年3月18日

I use to love this app in my store but it recently stopped working and I can’t figure out why.

MI Sew Cute Creations
美国
大约4年 人在使用应用
Smile.io已回复 2024年3月20日

Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.

Best regards

David

Senior Merchant Success Manager

2024年2月5日

It's working out fine - the customers seem to know what they're doing too

Blue Horizon Blood Tests
英国
1年多 人在使用应用
Smile.io已回复 2024年2月7日

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

2024年3月7日

Love this app. Customers enjoy it as well. David from support has been very helpful!

The Sambar Incident (TSI)
马来西亚
6个月 人在使用应用
Smile.io已回复 2024年3月9日

Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.

Thanks again

The Smile team