Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

评论 (6,543)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2023年12月22日

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
美国
2个月 人在使用应用
Smile.io已回复 2023年12月25日

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月18日

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
美国
3个月 人在使用应用
Smile.io已回复 2024年4月21日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

2024年3月1日

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
新西兰
24天 人在使用应用
Smile.io已回复 2024年3月5日

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年2月27日

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
墨西哥
8个月 人在使用应用
Smile.io已回复 2024年2月28日

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

2024年4月6日

Straight forward user interface and responsive, friendly customer service

Whimsigirl
马来西亚
4年多 人在使用应用
Smile.io已回复 2024年7月28日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2024年2月29日

Quick Support from Lynn ! Awesome app!

LLBA CA
加拿大
大约6年 人在使用应用
Smile.io已回复 2024年3月1日

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

2024年2月14日

Great customer service, super user friendly!

The Citizen and Co.
美国
大约2年 人在使用应用
Smile.io已回复 2024年2月22日

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

2024年1月15日

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
美国
大约3年 人在使用应用
Smile.io已回复 2024年1月17日

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

编辑时间:2024年5月29日

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
美国
6个月 人在使用应用
Smile.io已回复 2024年1月6日

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

2023年12月6日

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
美国
7年多 人在使用应用
Smile.io已回复 2023年12月7日

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team