Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

评论 (6,630)

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
  • 8% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2025年1月21日

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
美国
11个月 人在使用应用
Smile.io已回复 2025年1月23日

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)

2025年1月20日

Overall I really like the app and the staff are very responsive by email and even jumped on a 30min call to explain some things.

It has taken us sometime to understand everything this app can do. The rewards are very straight forward and work well. We are just implementing the VIP system which has a slight limitation for us. We are a winery and want to limit the VIP section to our members but I don't think we are able to do that.

Our customers are happily using their rewards!

Halleck Vineyard
美国
11个月 人在使用应用
Smile.io已回复 2025年1月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年11月21日

Thank you so much for all your help!

Nolaskinsentials
美国
大约7年 人在使用应用
Smile.io已回复 2024年11月23日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2024年12月4日

Was able to resolve the issue immediately

Bums and Roses
美国
3年多 人在使用应用
Smile.io已回复 2024年12月6日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2024年12月6日

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
美国
大约3年 人在使用应用
Smile.io已回复 2024年12月8日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024年11月29日

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

RAVE Coffee
英国
4年多 人在使用应用
Smile.io已回复 2024年11月30日

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩

2025年2月11日

The helpdesk team are really proactive and responsive.
Programme is fairly easy to set up and integrate
The missing star is because some features are not yet available inc but not limited to - being able to view invoices, being able to edit all assets available, some bugs in the system where uploaded content deletes itself.
Dont think the analytics are that straightforward yet or intuitive
Overall though I would recommend as the team really want you to succeed and give their support whereever and as much as possible and I do think the few remaining bugs will get ironed out.
Do I think this has driven increased loyalty? I am not sure yet as the analytics dont make that easy to monitor BUT I do think the goodwill this creates among customers is worthwhile

Savile Row Company
英国
8个月 人在使用应用
2025年1月14日

Would recommend

Simone
美国
11个月 人在使用应用
Smile.io已回复 2025年1月16日

Thank you for taking the time to leave a review :)

2024年12月2日

Lisa was very helpful. It was fantastic to learn that the reward points could be redeemed both in-store and online. Great app.

Molly's Market
加拿大
3年多 人在使用应用
Smile.io已回复 2024年12月3日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2025年1月10日

Been using this app for over a year and not only is it super easy to use and accurate, the customer service is TOP NOTCH! Smile.io is the only reward system I will recommend. Great job Smile.io Team!

Better Bushcraft
美国
11个月 人在使用应用
Smile.io已回复 2025年1月12日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨