Smile: Loyalty & Rewards , 5,973 条评论
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Great app, easy to set up and amazing support and customer service from Lynn when I needed assistance with anything.
Thank you so much for sharing, we are happy that we were able to help. We think Lynn is awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
I’ve just downloaded the app, using the free version and so far so good. Really easy to set up & looks beneficial for customer loyalty.
I have to say Lisa from customer service was extremely helpful when I used the live chat. I don’t often leave reviews, however i was so impressed I thought it was important to do so, she is a credit to the company.
We are delighted you like app and that the service you received from Lisa was so impressive.
We really appreciate you taking the time to leave us a review.
Please reach out if we can help with anything else.
Cheers
The Smile Team
Amazing! Work perfectly, great support and many opportunities! Love it, thank you
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!
The Smile Team ✨
Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
I use to love this app in my store but it recently stopped working and I can’t figure out why.
Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.
Best regards
David
Senior Merchant Success Manager
The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Unable to customize what you want to earn point by customer.
After several enquiries, they only provide you an unfeasible solutions, and do not want to optimize the common features.
Mar 1, 2024 updates.
Offered an acceptable alternative to show product page pts.
Hi there,
Thank you for taking the time to share with us your concerns. I will follow up directly with you over email to understand exactly what you want to do and explore other possible solutions.
- Sarah and the Smile team
Great app, David Wyatt was super helpful and quick to respond when we had some queries!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖
If you need any help, please do not hesitate to reach out.
The Smile Team ✨
Great app and amazing support service.
We appreciated the quick support from Mackenzie and Lynn.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.
So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)