Smile: Loyalty & Rewards , 5,069 条评论

  • 86% 的评分是 5 星
  • 9% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 2% 的评分是 1 星

Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français

Le Dressing de Val
Smile.io已回复 2023年6月5日

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!

Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.

Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.


The customer service was exceptional! Not only did they promptly address my inquiries, but they also provided me with a complimentary month. I am enthusiastic about the program and assessing the results.

Green Organic Market
使用应用的时长: 3个月
Smile.io已回复 2023年6月1日

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are enjoying Smile so far. Don't hesitate to reach out if there is anything else we can help you with!



Initially the app was not getting properly installed, we were getting an error msg. Requested for tech support and received timely help. It was due to Smile's bad server on that day causing the issue. We reinstalled and its working fine. Thanks !

Picco Ricco
使用应用的时长: 大约22小时
Smile.io已回复 2023年5月16日

Hey there!

We're so sorry for the trouble, but would you be able to try fully removing the Smile app from your app list in Shopify, and then re-installing it? The issue should be resolved now, and you should be able to install it properly :)

Thank you so much for your patience!



So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

Peculiar Perfection
使用应用的时长: 大约3小时
Smile.io已回复 2023年3月8日

Thank you so much for your kind words. We are so glad that our team has been able to help you out :) - The Smile Team 🙂


Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards.

使用应用的时长: 3年多
Smile.io已回复 2023年2月28日

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️


It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.

Everything Dirt
使用应用的时长: 23天
Smile.io已回复 2023年2月24日

We greatly appreciate your time to give us your feedback and let us know what will make your experience using Smile even better! 🚀


Very quick response from their support team and efficient in providing helpful solutions to every query we've had.

Wanderlust + Co
使用应用的时长: 接近2年
Smile.io已回复 2023年2月21日

We are so glad our team has been able to help you! Thanks for taking the time to leave a review. We really appreciate it :)


Great platform, easy to build out and use. Missing a couple key features but overall a solid platform.

Simply Seattle
使用应用的时长: 2年多
Smile.io已回复 2023年2月3日

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3


The app is great. Easy and simple to use! Customer Service is always kind as well. My only wish is that we could have a rewards page in lieu of the pop-up :)

使用应用的时长: 大约2年
Smile.io已回复 2023年2月3日

Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 We appreciate your feedback as well- Jade <3


It's great to use, and easy integrate with Shopify POS.
However, since we just transferred the POS system from another system to Shopify.
The customers who were transferred became guests on the app, so they can't redeem the points they earned in the old system until they make the first purchase with Shopify POS OR create an online account before making any purchase. *The team is working on this issue.
Overall, it's still a great app to use, and the customer service was professional and patient.

Leivine Wine & Spirits
使用应用的时长: 3个月
Smile.io已回复 2023年1月4日

Thank you so much for taking the time to share your thoughts with us - it helps us improve continuously and maintain our growth mindset. We're always here to assist and are definitely glad to know you find our app and customer service to be of the quality you described!
- the Smile Team :)