Smile: Loyalty & Rewards , 5,931 条评论
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These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!
Thanks for taking the time to leave a review! I'm so glad I could help :D
- Angie & the Smile Team ✨
Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.
Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)
Yours in Loyalty,
✨ The Smile Support Team ✨
My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions about how to use the program more! 💖
- Smile Team ✨
Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Yours in Loyalty,
✨ Jade & The Smile Support Team ✨
Support is very quick and effective. My customers love the app and use it a lot. I only wish some features would be available for a lower tier, or be able to buy them separately as I'm not able to justify the jump to a higher one yet price wise.
Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad our team was able to answer your questions quickly. We hope that you enjoy using the app 🙏
great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.
Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.
Hannah & The Smile Team
Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.
Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)
- The Smile Team
Been using Smile for about 3 years now and I am still impressed every day. Great app and great service, thanks Smile team!
Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile!
Yours in Loyalty,
✨ Jade &The Smile Support Team
I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩
Please don't hesitate to reach out if we can help with anything else.
Cheers!
- Smile Team ✨