Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

評論 (6,962)

整體評分
4.8
各級評分數量
  • 88% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年4月9日

Great app with excellent support!

We’ve been using Smile.io for our store’s loyalty program and have had a great experience so far. The app is easy to use, integrates well with Shopify, and offers exactly what we need to keep customers engaged and coming back.

A special thanks to Lisa from the support team — she was incredibly helpful and quick to respond when we had questions about point eligibility for guest customers. She provided clear guidance and even offered to connect us with the Merchant Success team for further optimization tips.

Highly recommend Smile.io if you’re looking to build a solid rewards program with top-notch support!

Hello Discount Store
美國
使用應用程式 3年多
Smile.io 已回覆 2025年4月11日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年3月13日

I’ve been using smile for the past 3 years. It’s a simple way to reward your loyal customers and can be used to drive sales really well. I’ve enjoyed using it to build my email list as well. Recently my store has seen huge growth and has pushed me over the starter package limit. Hanna was super helpful to help me no go over budget and keep the program running. I definitely recommend this app if you are interested in growing a loyal customer base.

The Hub TCG
美國
使用應用程式 4年多
Smile.io 已回覆 2025年3月15日

Thank you for taking the time to leave this thoughtful review - we appreciate it!

2025年2月23日

We’ve been using the Smile.io app for many years now and are really happy with the way it manages our loyalty programs. The interface is user-friendly, making it easy to navigate and implement various features that enhance customer experience.

Recently, I encountered an issue that I thought might be difficult to resolve, but I was fortunate to receive assistance from Enzo. He went above and beyond to ensure my problem was addressed promptly and effectively. His dedication and support made a significant difference, and I truly appreciate his efforts.

I’d recommend this app to anyone looking for an easy to use loyalty program with five star support when needed.

NI Candle Supplies LTD
英國
使用應用程式 大約7年
Smile.io 已回覆 2025年2月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. 


Smile Team ✨

2025年4月17日

I’ve been using Smile.io for a while now and it’s been an excellent experience. The platform is user-friendly, well-integrated with Shopify, and offers a variety of customization options to create a rewarding loyalty program. What really stands out is the exceptional support from the team—responsive, helpful, and genuinely invested in our success. Highly recommended for any growing store looking to build strong customer relationships.

Beauty Box
約旦
使用應用程式 1年多
Smile.io 已回覆 2025年4月18日

Thank you for leaving a review! It was my pleasure to help!
- Joana and the Smile Team ✨

2025年3月7日

We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes!

I can see why we choose you for our loyalty program!

Hydro-Lite Hydroponics
加拿大
使用應用程式 大約3年
Smile.io 已回覆 2025年3月11日

So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)

2025年3月21日

Smile.io has been an incredible tool for reconnecting with our customers and enhancing brand loyalty. The platform is easy to use, and the features make it simple to reward and engage with our community. What truly sets Smile.io apart is their support team—they have been incredibly helpful, providing all the resources we need and ensuring our program is fully optimized. Their guidance has made a huge difference in our experience. Highly recommend Smile.io to any business looking to build stronger customer relationships! Thank you to Joana who has helped us tremendously!

Kala Therapy
加拿大
使用應用程式 3年多
Smile.io 已回覆 2025年3月22日

We really appreciate your review - thanks! :)

2025年3月11日

We've used Smile for years and it has proven to be a popular loyalty program for our customers.

Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward.

Special thanks to Ezra who personally handled my support ticket.

Base Camp Food
英國
使用應用程式 接近9年
Smile.io 已回覆 2025年3月12日

Thank you for leaving this review! We are thrilled you had great service from Ezra! =)

2025年3月4日

I really enjoy using the Smile.io app! It is easy to use - very user friendly. Recently, I needed some custom reporting, and their customer service team (Cole) was able to get me exactly what I needed! Very helpful.

CoffeeAM
美國
使用應用程式 3年多
Smile.io 已回覆 2025年3月6日

Thank you so much for taking the time to leave this review 💖

2025年3月6日

We've had an amazing experience with Smile.io! The platform is user-friendly and offers powerful loyalty and rewards features that help us keep our customers engaged.

A special shoutout to Ezra, who provided outstanding support throughout the process—ensuring that our VIP program was correctly set up and all customer tiers were properly adjusted. His expertise, responsiveness, and dedication made all the difference.

Wlidaty
摩洛哥
使用應用程式 3年多
Smile.io 已回覆 2025年3月8日

We smiled reading this review! Thank you so much :)))

2025年4月10日

We’d like to give a big thank you to Jade for the outstanding support! He was incredibly kind and quick to find a solution to our issue. The app itself is extremely useful, and we’re excited about fully integrating it into our workflow. At one point, the pricing almost made us reconsider using it—but thanks to Jade’s help, we found a solution that works perfectly for us. Truly appreciate the support!

Dropshot Coffee
羅馬尼亞
使用應用程式 11個月
Smile.io 已回覆 2025年4月12日

Thank you for taking the time to leave this thoughtful review - we appreciate it!